Extended Site Maintenance
We are performing updates and maintenance to improve the applicant experience. As a result, the site will be unavailable from Saturday, October 3, at 9:00 p.m. ET through Sunday, October 4, at 8:00 a.m. ET. During this outage period, applications for job postings cannot be submitted.
Responsibilities*
- Manage guest entry/exit in the Regents' Guest Area suites at all home football games
- Provide high-level of customer service to all guests, including high-profile attendees
- Communicate professionally with guests to provide event information, answer questions, etc.
Required Qualifications*
- Collaborative and team approach to work
- Previous experience in a customer service role (phones, email, and face-to-face preferred)
- Passion for providing exceptional customer service
Desired Qualifications*
- Enjoys working in a fast-paced environment
- Volunteer experience in a non-profit setting
- Familiarity with the University organization, policies, and procedures is desirable
Modes of Work
Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.
U-M EEO Statement
The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.