Admin Asst Sr Healthcare

How to Apply

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally.  Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Job Summary

Michigan Medicine is seeking an Administrative Assistant Senior for West Ann Arbor Health Center Ambulatory Care Unit (ACU). The primary mission of West Ann Arbor Health Center Ambulatory Care Unit (ACU) is to provide timely, high-quality, evidence-based, empathetic care to a population of diverse patients while also upholding the academic mission of Michigan Medicine through the education of medical students and residents. We are seeking a compassionate, enthusiastic, and self-driven Administrative Assistant to provide operational support to West Ann Arbor Health Center Ambulatory Care Unit (ACU). This individual will share our priorities which include: high quality medical care, excellent customer service, safety of staff and patients, efficiency, employee satisfaction, stewardship of resources and the ideal experience for our patients, families and employees. 

Responsibilities*

• Administrative support

  • Payroll
  • Calendar management
  • PTO requests
  • Meeting scheduling and support
  • Manage email groups
  • Troubleshoot various system issues.

• Reports

  • Record data in reporting systems
  • Process Emburse and expense reports
  • Review and call attention to provider open encounters list
  • Reporting Workbench (create, run and maintain reports in collaboration with manager)
  • Assist manager as directed with incident reports, financial reports, progress reports, patient letters and other required deliverables.

• Supply Management

  • Supply inventory management
  • Order equipment
  • Place orders through Marketsite
  • Review delivery packing slips to ensure accuracy
  • Reconcile statement of activity against supply orders.

• HR and Physical Space Management

  • Assist manager with HR related duties
    • Post job openings
    • Coordinate interviews
    • Assist with onboarding access and equipment needs
  • Assist with exam room allocation and space survey
  • Assist manager in review of the safety of physical space
  • Support staff with UMHS safety policies and procedures

• Miscellaneous - Other duties as assigned.

Required Qualifications*

• Associate's degree in health care administration, business administration, or related field or equivalent combination of education and experience.
• 4+ years of related experience.
• Outstanding organizational skills with the ability to prioritize multiple tasks with competing deadlines.
• Ability to do exceptional tracking, problem solving, paying attention to details and providing excellent and timely follow-up.
• Proficiency in Microsoft Office software, as well as other database, e-mail and calendar-keeping software.
• Strong interpersonal skills and ability to successfully work with all levels of faculty and staff.
• Must possess demonstrated ability to take initiative, work independently, prioritize, manage multiple assignments, and follow through on job responsibilities.
• Demonstrates ability to collaborate with others in a team environment, display leadership through problem solving and the initiative to advance knowledge
• Ability to exercise a high level of initiative, discretion and judgment regarding sensitive and confidential matters

Desired Qualifications*

• Knowledge of University policies and procedures 
• Demonstrated ability to work effectively with individuals and groups from a variety of identities, culture, backgrounds, ideologies, including personal and social identities.
• Experience with MiChart.

Why Join Michigan Medicine?

Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world?s most distinguished academic health systems.  In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.

What Benefits can you Look Forward to?

• Excellent medical, dental and vision coverage effective on your very first day
• 2:1 Match on retirement savings

Work Schedule

This is a full-time position; Monday through Friday, shift hours are normally from 8:00am - 5:00pm (shift hours could have some minimal flexibility and potentially be changed based on the operational needs and/or work-life balance of personnel). As part of Michigan Medicine's Flexible First Workplace initiative, this position has a potential opportunity for a hybrid (both onsite work and remotely) or remote work arrangement based on business needs of the unit.

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO Statement

The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.