How to Apply
To be considered, please submit a resume and a cover letter as a single document. In your cover letter, briefly describe your interest in the role and how your experience aligns with the position.
Who We Are
Michigan Ross' Detroit Neighborhood Entrepreneurs Project (DNEP) is the University of Michigan's small business hub for Detroit entrepreneurs. Through this 10 year old program, supervised U-M students gain transformational experience working as service providers for Detroit entrepreneurs. DNEP is the only university-based business support organization in the country that provides multidisciplinary services to build the organizational spine of local businesses, deploying 130 students per year to provide high-touch financial, legal, technological, and data services to 350 entrepreneurs annually, at no cost to the businesses. In August 2027, DNEP will move into its new home in the U-M Center for Innovation in Detroit, where it will anchor the Detroit Small Business Innovation & Learning Hub (the Hub).
Job Summary
As the DNEP Data & Operations Coordinator, you will use agentic AI to manage DNEP's data to ensure accuracy, generate reports for stakeholders, and coordinate scheduling logistics to support program operations and provide an exceptional customer experience for DNEP's small business clients. You will work with team members to maintain data and reporting processes, coordinate scheduling, and support efficient and effective operations. You will report to the Managing Director.
This is a part-time, three-year term-limited position (approximately 15 hours per week) ending September 30, 2029. An extension beyond this date may be possible, contingent on funding availability and program needs. This is a hybrid position with weekly travel to Detroit, MI. The role may require occasional work outside standard business hours, including early mornings, evenings, or weekends. This position is not eligible for visa sponsorship. Candidates must be legally authorized to work in the United States at the time of hire and maintain that authorization throughout employment.
For additional details about the position, please review the full job description. If you have questions, contact [email protected].
Responsibilities*
- Manage DNEP's Airtable data platform, ensuring data accuracy, maintaining records, and generating reports to support program operations.
- Coordinate scheduling and logistics for one-on-one business services, programs, and events, collaborating with students, staff, alumni, business owners, and community partners.
- Manage communications with business owners, including appointment reminders, follow-ups, and distribution of meeting notes and supporting materials.
- Collect and analyze stakeholder feedback to identify trends, recommend improvements, and enhance program processes and services.
- Maintain and organize shared digital resources, including Google and Dropbox drives, and develop documentation and standard operating procedures to support consistent operations.
Required Qualifications*
- High School diploma or equivalent
Experience using agentic AI (Claude Code, Codex, etc.),
Familiarity with version control (Git, GitHub), website hosting platforms (Vercel, Cloudflare Pages, or other similar systems), and relational databases (Airtable)
- Proficient using Google Apps (or other similar systems)
- Experience handling confidential data
- Experience with logistics related to scheduling
- Experience working in a customer service-oriented environment with diverse constituents
Modes of Work
Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.
Additional Information
Salary Information:
The hourly offer range for this position is $22.00 to $26.00. Salary offers are determined based on several factors, including a candidate's experience, skills, and qualifications, along with internal equity considerations. It is not common for new hires to be placed at the top of the range.
Application Deadline
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled any time after the minimum posting period has ended.
U-M EEO Statement
The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.