NURSING SUPERVISOR (Ambulatory Care - Transplant Unit)

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Job Summary

Purpose of Position: 
To assist the Senior Nursing Director (SND) in planning and management of the patient care services.  To provide professional nursing leadership and administrative direction for nursing practice for Registered Nurses, and, as indicated, for Licensed Practical Nurses and assistive personnel. To participate as a member of the transplant leadership team to provide and continually improve health care services and to support the mission and goals of Michigan Medicine. To ensure the quality of nursing services provided to patients.
Organizational Relationships: 
Supervision Received: Administratively responsible to the SND, Ambulatory Care Services, for nursing practice, administration of the nursing contract, and provision of operational leadership. Works collaboratively with all members of the leadership teams of the multiple organ transplant groups.
Supervision Exercised: Responsible for professional practice and clinical competence for regular and temporary of Registered Nurses and support staff members (including but not limited to Licensed Practical Nurses and Medical Assistance). Works collaboratively with the ACU management teams in the management of other support staff not directly reporting.

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally.  Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Responsibilities*

Characteristic Duties and Responsibilities:Personnel Management: 
  • Recruits, interviews and selects team members (Nurses and support team members). Works collaboratively with leadership teams in the hiring process.
  • Manages staffing and scheduling of all direct report staff. Assists SND in determining adequate complements of staff, scope of staff roles and appropriate workload.
  • Manages or facilitates nursing relief staffing for multiple clinics.
  • Provides supervision, counsel, discipline, payroll needs and performance evaluation of nurses and, as indicated, assigned clinical assistive staff, with feedback from medical faculty, peer groups, and ACU leadership teams
  • Manages PTO planning for direct reports 
  • Manages the orientation and competency evaluation of all direct reporting staff.
Clinical Practice: 
  • Serves as a role model, mentor, and expert resource to nurses and assistive staff in the provision of direct patient care.
  • Provides leadership for the development, implementation and evaluation of standards of nursing practice and interdisciplinary clinical guidelines.
  • Facilitates and support a nursing practice environment in which empowerment, responsibility, autonomy, accountability, collaboration and peer review are exercised.
Support of Clinical Operations: 
  • Participates in planning and problem-solving of daily operations and priorities of patient services.
  • Participates in the development, implementation and evaluation of area goals and objectives
  • Manages, directly and in collaboration with others, staffing, scheduling, benchmarking, work redesign and variances.
  • Organizes and facilitates educational activities and in-services.
  • Assures compliance with regulatory programs' standards related to clinical practice.  Provides leadership, assists and advises Administrators, Medical Directors, in satisfying other regulatory standards.
  • Interprets and implements University and Health System policies and procedures.
  • *Assists in the planning and implementation of new or expanded services and programs.
  • Payroll responsibilities as necessary for direct reports
  • Provides interface and liaison communications regarding programs external to the area which have implications for nursing staff.
  • Represents nursing, Ambulatory Care Services and/or transplant on assigned committee
Quality Management and Research: 
  • Participates in and conducts the analysis of data. Assists in the development of strategies to improve care management within the area.
  • Participates in and supports the involvement of nursing staff in quality improvement activities.
  • Provides leadership to staff in understanding and applying quality improvement principles and adoption of evidence-based changes in practice into daily work. Promotes the integration of research findings into clinical practice.
  • Supports research activities as indicated.
  • Support UNOS and CMS audit compliance needs, including monitoring necessary data
Professional Development and Education: 
  • Facilitates the education of transplant center staff.
  • Develops self professionally through continuing education, professional reading, and participation in professional organizations and networking.
  • Evaluates own performance periodically with the Clinical Nursing Director.

Nursing Specific Info

If you have questions regarding this posting or would like assistance with nursing opportunities please contact Nurse Recruitment at (734) 936-5183.

Required Qualifications*

Required Educational Requirements:
Applicant must meet one of the following:
* Bachelor of Science in Nursing OR
* Associate degree or Diploma in Nursing and a Master's degree in Nursing.

  • Minimum five (5) years RN experience.
  • Minimum two (2) years of recent (within the last 5 years) RN experience in clinical area of expertise.
  • Nurse Leadership certification or completion of a nurse leadership certification within two (2) years of accepting this position. Certification is expected to be maintained while in this leadership role. Examples include Certified Nurse Manager and Leader (CNML) or, Nurse Executive (NE-BC). The nursing leadership certification must be recognized by the Magnet Recognition Program and the American Nurses Credentialing Center (ANCC.), for the list visit here .
  • Evidence of demonstrated or potential leadership ability, including charge nurse, team leader or other management experience.

NOTE: Required qualifications must be met by the candidate in order to be interviewed and considered for the position.

RESUME REQUIRED (for both internal & external applicants): 
You must attach a complete and accurate resume and cover letter to be fully considered for this position. 

Desired Qualifications*

  • Previous experience with and knowledge of computerized online/web- based education technology or programs. 
  • Master’s degree in Nursing 
  • Minimum 2 years (within the last 5 years) experience within transplant/ambulatory care environment  
  • Recent Transplant experience which includes active participation in nursing staff orientation/education/leadership
  • Knowledge of and/or previous involvement with regulatory agencies audit and compliance needs (i.e. UNOS/CMS)
  • Functional expertise with respect to program development and educational processes (i.e. curriculum development, instructional methodologies, evaluation strategies, etc.) 
  • Strong computer skills, specifically Word, Excel and PowerPoint
  • Experience in change management and managing staff transitions to new roles/responsibilities.
  • Strong understanding and knowledge base of nursing and patient care practices.
  • Strong interpersonal, communication and analytical skills.
  • Ability to establish effective working relationships with education and nursing staff, ancillary departments or disciplines, medical staff and administrative leadership.
  • Action orientation with ability to function with limited supervision/ direction and meet assigned deadlines.
  • Ability to function as a positive change agent and provide direct mentoring, coaching and leadership.
  • Excellent customer service skills and a positive attitude

Work Schedule

FLSA Status: Exempt Hours: Full-time
Shift: Days; hours will flex to department need; typically Monday - Friday; Day shift
Location: Ambulatory Care, Transplant Center

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled anytime after the minimum posting period has ended.

Selection Process

Michigan Medicine seeks to recruit and retain a diverse workforce as a reflection of our commitment to serve the diverse people of Michigan and to maintain the excellence of the University. We welcome applications from anyone who would bring additional dimensions to the University’s research, teaching, and clinical mission, including women, members of minority groups, protected veterans, and individuals with disabilities. The Department of Nursing, like the University of Michigan as a whole, is committed to a policy of nondiscrimination and equal opportunity for all persons and will not discriminate against any individual because of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, height, weight, or veteran status.   

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.