Student Services Assistant

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How to Apply

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Job Summary

The Student Services Assistant acts as the primary coordinator for Outreach Programming, and serves in support of the Undergraduate and Graduate Programs, including overall support for Student Services and Departmental needs. The SSA serves as the main point of contact for inquiries in the front office, coordinating the Student Services main office affairs. 

Mission Statement

The mission of the University of Michigan is to serve the people of Michigan and the world through preeminence in creating, communicating, preserving and applying knowledge, art, and academic values, and in developing leaders and citizens who will challenge the present and enrich the future.

Who We Are

The collective values of Michigan Chemistry include:

  • Treating others with dignity and respect, without discrimination.
  • Welcoming and valuing every person's opinion and contribution.
  • Providing every member of our community the opportunity to thrive.
  • Listening, learning, assessing, and continually working to improve our community. 
  • Building an environment that reflects these values requires a concerted effort from all parties involved, including departmental leadership, faculty, staff, postdocs, and students at every level. Together we make up a team that will advance our common goals. We will ensure a safe, inclusive, and welcoming environment for our community members. 

For more information about the Department of Chemistry please see: https://lsa.umich.edu/chem 

Why Work at Michigan?

In addition to a career filled with purpose and opportunity, the University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family and plan
for a secure future. Benefits include:

  • Generous time off (Vacation, Holidays, Season Days)
  • A retirement plan that provides two-for-one matching contributions with immediate vesting
  • Many choices for comprehensive health insurance
  • Life insurance
  • Long-term disability coverage
  • Flexible spending accounts for healthcare and dependent care expenses
  • Flexible Work Program

Responsibilities*

Program Management:

  • REU (summer undergrad student research fellowship) 
  • Department Academic Support Programs (Tutoring Programs, Study Groups, etc)

Undergraduate  and Graduate Program Support:

  • Assist with outreach, recruiting, event planning, and coordination.
  • Course coordination:  (time schedule, textbook management, data entry)
  • Order supplies and promotional materials. 

General Departmental Support:

  • Assist walk-in traffic & triage as necessary
  • Monitor grade entry at the end of each term 
  • Order mid-term & final course evaluations.
  • Coordinate room reservations for departmental rooms. 
  • Coordinate student services equipment loans (projectors, laser pointers, etc.).

Required Qualifications*

  • High school diploma or equivalent and 2 to 4 years of administrative experience
  • Attention to detail and superior organizational skills 
  • Strong interpersonal skills with the ability to work with a wide range of people 
  • Key attributes that will define success in this role include, self-initiative, confidentiality, sound judgment, ability to work in a fast-paced office environment 

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Additional Information

The salary range for this position is $39,300 to $49,100.  Salary is determined by direct relevant experience and demonstrated past performance results while ensuring equity on our team. 

As one of the world's great liberal arts colleges, LSA pushes the boundaries of what is understood about the human experience and the natural world, and we foster the next generation of rigorous and empathetic thinkers, creators, and contributors to the state of Michigan, the nation, and the world.

To learn more about diversity, equity, and inclusion in LSA, please visit lsa.umich.edu/lsa/dei.

To learn more about LSA?s Mission, Vision and Values, please visit lsa.umich.edu/strategicvision.

Background Screening

The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks.  Background checks are performed in compliance with the Fair Credit Reporting Act.

Application Deadline

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.