Responsibilities*
The Unviersity of Michigan, School of Nursing (UMSN) is looking for a temporary office assistant with a positivie outlook and flexible attitude to perform a combination of front desk reception and proctoring duties.
Proctoring duites include:
- Checks identification before testing and seats examinees for testing
- Monitors students during test sessions to ensure a secure testing environment
- Distribute and collect test materials
- Reports suspected irregularities to the testing coordinator
- Controls admission to and from the testing room
- Completes exam proctoring check-off sheet
- Performs other duities as assigned
Facilities duties include:
- Arrange office furniture, occasional need for cleaning the hard surfaces
- Assist with general facilities duties including key requests, package deliveries, clearing and prepping offices for moves
- Provide general clerical support as assigned which may include data entry, label creation, scanning documents, inventory maintenance and file organizing
Front desk reception duties include:
- Greet persons entering building
- Screen for health and safety protocols, educate visitors on the building entry requirements
- Direct persons to correct destination
- Appropriately direct inquiries from students, faculty, staff and visitors
- Ensure knowledge of building activities and room schedules
- Triage facility problems
- Maintain security awareness
- Accept deliveries
- Provide general administrative and clerical support as assigned
- Tidy and maintain the reception area
Required Qualifications*
Educations and Experience
- High school diploma
- 1-2 years of office facilities experience
- Valid driver's license
- Routinely move office equipment weighing up to 35 lbs.
Attributes
- Solid verbal and written communication skills
- Professional personal presentation
- Customer service orientation
- Attention to detail
- Demonstrated initiative and reliability in previous roles
- Knowledge of customer service principles and practices
- Ability to prioritize and facilitate multiple requests for assistance
- Ability to work with a large number of people
- Knowledge of administrative and clerical procedures
- Knowledge of computers and relevant software applications
- Ability to work a flexible schedule to include occasional early mornings and evenings
Desired Qualifications*
Working knowledge and understanding of the UM organization, policies and procedures.
Modes of Work
Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.
U-M EEO/AA Statement
The University of Michigan is an equal opportunity/affirmative action employer.