How to Apply
A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.
Job Summary
As the Moving Services Supervisor, you will lead and operate our LSA Moving and Support Services Department by providing positive and effective leadership in alignment with the LSA's mission, vision, and values. In this role, you will:
- Directly manage a staff of AFSCME union moving professionals, ensuring departmental operations align with the collective bargaining agreement between LSA, the University of Michigan, and the local AFSCME union.
- Oversee the scheduling and coordination of all work activities utilizing the workflow management system (TeamDynamix).
- Ensure the team is trained on the necessary skills and has access to the requisite tools needed to safely conduct their assigned duties.
- Communicate expectations and promote a positive team culture to foster collaboration and cooperation among team members.
- Drive modernization and automation of existing processes using advanced technology to support customer service requests, inventory management, and sustainability.
- Collaborate with strategic partners such as LSA Technology Services -Academic Technologies team or the Property Disposition department to enhance operational efficiency.
Position Details
- This is a fully on-site position with primary working days Monday through Friday; some schedule flexibility may be required.
- The position reports to the LSA Facilities Operations Manager as part of the greater LSA Facilities & Operations team.
Who We Are
Facilities and Operations in the College of Literature, Science, and the Arts (LSA) is seeking qualified candidates for the position of Moving Services Supervisor. As the undergraduate heart of one of the nation's premier public research universities, LSA is at the forefront of supporting academic learning and research at the University of Michigan. We perennially attract the strongest students, staff, and faculty in pursuit of our mission, offering more than 100 degree programs in over 75 academic departments and programs.
Responsibilities*
Move Coordination
LSA Moving and Support Services supports requests ranging from installing shelving to staff, faculty, and equipment relocations. The moving process requires careful planning and preparation of needs, timelines, and logistics for large and small moves. On average, our team annually supports over 100 requests for office rearrangements or small inter-office relocations, and as many as 20 larger departmental relocation moves.
Classroom and Events Support
LSA Movers support nearly 300 general-purpose LSA classrooms and event spaces. This primarily includes furniture resets and coordination of classroom maintenance needs, including but not limited to, classroom seating and blind repairs
Inventory Management and Property Disposition
LSA Facilities & Operations maintains several storage areas with furniture inventory available for reuse within LSA buildings. The LSA Moving and Support Services supervisor is the point of contact for inventory management decisions and direction. In partnership with our Facilities and Operations team, you will modernize and automate the current manual inventory process using AI-driven solutions. The ability to maintain an accurate, up-to-date inventory is critical for the success of this program. As assets reach the end of life within LSA, their disposal is coordinated through our LSA Moving and Support Services team.
Work Management System
LSA Moving and Support Services requests are managed through the TeamDynamix work management system. Your responsibility will include ensuring a customer-first response to all incoming requests, including scheduling, follow-up, and closure of requests in a timely and efficient manner.
Operational Efficiency/Sustainability
As access to new technology expands (such as leveraging AI tools), you will drive operational efficiency and sustainability by modernizing processes, reducing waste, and promoting environmentally responsible practices.
Required Qualifications*
- A bachelor's degree or an equivalent combination of education and experience
- A minimum of three (3) years of proven successful experience coordinating operations for a moving team or similar
- Demonstrated experience managing direct reports or an equivalent role, with a focus on team development and performance management
- Strong interpersonal skills to interact with a wide range of constituencies
- Excellent organization skills with a strong emphasis on attention to detail
- Proven ability to effectively lead and manage change
- Exemplary customer service skills
- Advanced communication skills, both verbal and written
- Demonstrated ability to implement process improvements
Desired Qualifications*
- Knowledge of UM and LSA Facilities & Operations-related policies and procedures
- Desired experience with union labor management, including the UM-AFSCME Contract
- Experience with inventory and work management systems
- Experience with ticketing systems
Modes of Work
Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.
Additional Information
As one of the world's great liberal arts colleges, LSA pushes the boundaries of what is understood about the human experience and the natural world, and we foster the next generation of rigorous and empathetic thinkers, creators, and contributors to the state of Michigan, the nation, and the world.
To learn more about LSA's Mission, Vision and Values, please visit lsa.umich.edu/strategicvision.
Mission Statement
The mission of the University of Michigan is to serve the people of Michigan and the world through preeminence in creating, communicating, preserving and applying knowledge, art, and academic values, and in developing leaders and citizens who will challenge the present and enrich the future.
Background Screening
The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks. Background checks are performed in compliance with the Fair Credit Reporting Act.
Application Deadline
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.
U-M EEO Statement
The University of Michigan is an equal employment opportunity employer.