How to Apply
Please include a cover letter on the first page of your resume and provide context for how your experience applies to this position.
Job Summary
As an Media Consultant with LSA Technology Services, you will support collaborative learning and presentation and a variety of pedagogical activities including special events; provide consultations, working with instructors and staff to determine appropriate technical solutions; implement best practices; resolve issues and operational aspects of rich media presentation and use; and set up and operate a variety of instructional technologies and AV equipment.
You will report to the Video Services Supervisor.
- This position includes some evening and weekend work. Schedules may be adjusted to accommodate this work.
- This position is 100% onsite in Ann Arbor, located on the UM Ann Arbor Central Campus.
Who We Are
The LSA Technology Services team partners with students, faculty, staff and other members of the LSA community to use technology and integrated solutions. We provide a broad range of services and skills to advocate for members of the LSA community and help them achieve their strategic goals. As a team, we have agreed on 7 core values:
- Learn what is important to others
- Seek to understand and be understood
- Be a lifelong explorer
- We do what we say we are going to do
- We've got your back
- Stronger together
- Find joy, daily
Responsibilities*
- Consult with faculty, staff, and students to assess and implement technology needs to align with their goals for teaching and special events
- Provide service-oriented, high-quality customer service to instructors and other patrons
- Assist faculty, students, and staff in planning for and the use of audio/visual and other technologies
- Train faculty, students, and staff to use LSA classrooms and equipment
- Troubleshoot technical issues, and track, resolve, and follow up on operational problems with equipment and facilities
- Assist colleagues in the evaluation, documentation, and implementation of new technologies
- Oversee and mentor employees
Required Qualifications*
- Experience consulting on event technical needs and collaborating to find workable solutions to meet event planners' visions
- At least five years of live event support experience
- At least five years of experience with and knowledge of operating complex audio-visual and computer-based technologies
- At least five years of experience operating video and data projector systems and media control systems
- At least two years of experience operating professional video equipment, including cameras, production switchers, and streaming encoders
- With guidance, work on multiple tasks and projects, and manage team effort on events
- Experience with ticketing systems
Physical Requirements:
- Move and transport objects such as projectors, screens, monitors, equipment carts, AV racks, and AV podia with weights up to 50lbs (frequency of working with the maximum weight may be up to several times a month)
- Travel between buildings during inclement weather
- Move cart-based equipment between buildings
- Work in enclosed spaces in the vicinity of numerous electronic components
- Navigate in enclosed spaces in the vicinity of numerous electronic components
- Navigate to and from workspaces accessible only by stairs
- Sharply focus projected images close up or from distances up to 200 feet
- Rapid and accurate response to spoken directions from instructors, students, and others
Modes of Work
Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.
Additional Information
As one of the world's great liberal arts colleges, LSA pushes the boundaries of what is understood about the human experience and the natural world, and we foster the next generation of rigorous and empathetic thinkers, creators, and contributors to the state of Michigan, the nation, and the world.
To learn more about LSA's Mission, Vision and Values, please visit lsa.umich.edu/strategicvision.
Mission Statement
The mission of the University of Michigan is to serve the people of Michigan and the world through preeminence in creating, communicating, preserving and applying knowledge, art, and academic values, and in developing leaders and citizens who will challenge the present and enrich the future.
Background Screening
The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks. Background checks are performed in compliance with the Fair Credit Reporting Act.
Application Deadline
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.
U-M EEO Statement
The University of Michigan is an equal employment opportunity employer.