How to Apply
A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.
Job Summary
Department Summary:
Michigan Dining comprises nineteen on-campus cafes and markets, nine residential dining halls, Michigan Bakery, and the Michigan Catering unit. Our 500 professional and 1,300 student employees are committed to creative, healthy, and nutritious foods, international cuisines, and sustainability throughout all dining operations.
Position Summary:
You will be responsible for the daily maintenance, auditing, and coordination of catering menus, recipes, and data across multiple systems (EMS, Eventmaster, FSS). You will coordinate periodic updates to pricing, recipes, and event-specific menus, ensuring updates are done. You will directly support food safety, customer satisfaction, and financial accuracy during a multi-year systems transition. You will report to the Assistant Director of Dining Systems and work onsite 5 days a week. This position is a 3-year limited-term role focused on operational continuity.
For full job description, please click here.
Why Work at Michigan?
Benefits at the University of Michigan
In addition to a career filled with purpose and opportunity, The University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family and plan for a secure future. Benefits include:
- Generous time off
- A retirement plan that provides two-for-one matching contributions with immediate vesting
- Many choices for comprehensive health insurance
- Life insurance
- Long-term disability coverage
- Flexible spending accounts for healthcare and dependent care expenses
Responsibilities*
- Conduct scheduled audits of event and recipe data between two event management applications, EMS and Eventmaster.
- Review data fields linked to catering recipes across platforms with detailed data entry and verification.
- Identify and correct monthly data issues, such as missing links or client contact inaccuracies.
- Enter changes in event management systems and websites (where applicable) for seasonal changes, holiday menus, special events and student-focused menus.
- Process pricing adjustments within MDining's event management applications based on market changes and monthly reviews.
- Fulfill monthly custom menu requests for catering clients, ensuring accuracy. This includes requesting new recipes to be created, adding new menu items to the event management systems, and updating client contracts.
- Update website and ordering platforms to reflect approved menu changes.
- Coordinate menu item configurations and timelines in collaboration with Michigan Catering and Conference & Event Services (CES).
- Track updates within MDining's management applications and audit findings to support continuous improvements and error reductions within its data.
- Participate in preparation activities for future system upgrades, including testing and training support.
Required Qualifications*
- High school diploma or equivalent.
- 1+ years of related administrative or systems support experience.
- Ability to manage complex workflows.
- Proficiency in Microsoft Office or Google Workspace tools.
- 1 year of experience working in fast-paced environments with multiple priorities.
- Customer service oriented with strong written/verbal communication skills.
Modes of Work
Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.
Additional Information
This role may have reporting obligations under Title IX and Clery.
Selected candidates whose start date is 4/1/2025 or after, will not be eligible for the university FY25-26 salary/merit plan unless otherwise notified.
Authorization to work in the U.S. is a precondition of employment and applicants for this position will not be sponsored for work visas.
Relocation will not be offered for this role.
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Application Deadline
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.
U-M EEO Statement
The University of Michigan is an equal employment opportunity employer.