How to Apply
A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.
What You'll Do
IOE seeks a dedicated and student-centered Advisor and Graduate Program Coordinator to support the academic success and development of its graduate student population. IOE currently enrolls approximately 200 masters students across Rackham and College of Engineering MEng programs, as well as 65 PhD students.
The Graduate Program Advisor & Coordinator will supervise 2-3 student staff positions and receive direct supervision from the Student Services Manager.
Advising
Provide individual and group advising to approximately 200 masters students on program requirements, policies, and academic or personal concerns. Conduct degree audits, maintain advising records, and support student success through timely referrals and resources. Stay current on course offerings, visa regulations, and STEM career trends. Liaise with faculty and campus partners as needed.
Program Administration
Manage degree progress tracking and respond to inquiries for masters and PhD students. Coordinate student programming, fellowships, and data reporting. Oversee graduate student temp hiring and supervision.
Recruitment & Admissions
Lead graduate admissions and onboarding processes in collaboration with faculty and university partners. Provide program data and coordinate recruitment efforts, including EMERGE, the IOE Future Graduate Student Workshop, and Recruitment Weekend. Serve as the primary contact for prospective students.
Additional duties as assigned.
Who We Are
Michigan Engineers are world-class educators, researchers, students and staff who strive to build a people-first future. As part of the nation's number one public research institution, Michigan Engineering's mission is to provide scientific and technological leadership to the people of the world, develop intellectually curious and socially conscious minds, create collaborative solutions to societal problems, and promote an inclusive and innovative community of service for the common good.
The Department of Industrial and Operations Engineering (IOE) at the University of Michigan has a rich tradition of engineering education and research. Our top-ranked department (US News & World Report: #2 graduate program, #3 undergraduate program) has world-renowned faculty, successful alumni, and the best and brightest students working to create new ways to use data to tackle some of society's most important challenges. Our approach to education emphasizes critical thinking and active learning to develop the engineers and leaders of tomorrow.
Required Qualifications*
- Bachelor's degree and a minimum of three (3) years of experience in student services, or an equivalent combination of education and experience.
- Proficiency with web-based systems and advanced skills in Microsoft Excel and Google Workspace tools
- Proven ability to deliver high-quality service in a collaborative, team-oriented environment, with a proven ability taking initiative to create efficient solutions
- Strong interpersonal, organizational, and problem-solving skills, with the ability to manage multiple priorities independently in a fast-paced setting
- Demonstrated ability to respond effectively to complex issues with creativity and initiative
- Excellent written and verbal communication skills
Desired Qualifications*
- Masters degree in student affairs, higher education, counseling, or a related field
- At least two (2) years of experience in academic advising or counseling, with experience coordinating student outreach or programming
- Extensive experience with M-Pathways/Wolverine Access and a thorough understanding of University policies and procedures related to undergraduate education
- Familiarity with Business Objects and College of Engineering systems
Modes of Work
Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.
Union Affiliation
This position is included in the bargaining unit represented by the University Staff United (USU), which represents bargaining unit members in all matters with respect to wages, benefits, hours and other terms and conditions of employment.
Background Screening
The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks. Background checks are performed in compliance with the Fair Credit Reporting Act.
Application Deadline
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.
U-M EEO Statement
The University of Michigan is an equal employment opportunity employer.