Job Summary
The Northville Health Center is an Ambulatory Care facility dedicated to providing high quality health care services for adults and children. The 2-story facility is located at the corner of 7 Mile and Haggerty in Northville Township. We are actively seeking compassionate, enthusiastic, and patient-oriented individuals who will share in the goal of creating the ideal experience for our patients, families and employees.
Mission Statement
Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.
Why Join Michigan Medicine?
Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world’s most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.
What Benefits can you Look Forward to?
- Excellent medical, dental and vision coverage effective on your very first day
- 2:1 Match on retirement savings
Responsibilities*
Work with the Adult & Pediatric Primary and Specialty care teams in a fast-paced outpatient setting. Provide exceptional customer service to patients and families by performing clinical processes that result in the management of efficient patient flow. Selected candidate must excel in patient intake, information gathering, direct patient care, data entry, patient preparation for procedures, medication administration, clinical support to providers, patient follow-up, and prescription management. Other responsibilities include: taking vital signs, injections, EKGs, performing and or assisting diagnostic tests and procedures, collecting specimens, allergy skin testing, cleaning of equipment, supply stocking, Patient In-Basket management and maintenance of patient care areas. Operate and monitor patient care equipment; set up instruments/supplies in exam and treatment rooms, exam room cleaning post patient visit and provide information to patients as directed. Perform patient care administrative tasks as needed. Other clinical MA duties may be assigned.
Required Qualifications*
- High school diploma or GED.
- Knowledge of basic medical terminology,
- Moderate standing/walking, as well as lifting, positioning, and/or transferring patients.
- Individual must exhibit a professional and positive image when interacting with patients, faculty and staff.
- They must also adhere to a high standard of personal and professional conduct; possess excellent customer service, interpersonal, and communication skills; and demonstrate ability to interact with a diverse population.
- Candidates must be able to work effectively with a multidisciplinary team, handling multiple responsibilities in a fast paced environment.
- Candidate must demonstrate problem solving skills, proficient computer and keyboarding skills, and excellent attendance.
- Must demonstrate active listening, written, verbal and information technology skills.
Associate
- 1-3 years of experience
Assistant
- 0-1 years of experience
Desired Qualifications*
- Experience within an ambulatory setting and/or working within a large, complex health care setting
- Experience with an electronic medical record
- Knowledge of University policies and procedures
- Certified or Registered Medical Assistant
- Experience with Adult Patients
- Experience working within a large, complex health care setting.
Work Schedule
Monday- Friday with some evening shifts and rotating Saturdays
Modes of Work
Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.
Underfill Statement
This position may be underfilled at a lower classification depending on the qualifications of the selected candidate.
Additional Information
This posting is currently open only to internal candidates. External candidates may apply at Job ID 258788.
Union Affiliation
This position is covered under the collective bargaining agreement between the U-M and the United Michigan Medicine Allied Professionals (UMMAP), which contains and settles all matters with respect to wages, benefits, hours, and other terms and conditions of employment.
Background Screening
Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.
Application Deadline
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.
U-M EEO Statement
The University of Michigan is an equal employment opportunity employer.