Medical Assistant Associate (Internal Applicants Only)

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Job Summary

To preform and assist with clinical procedures, maintain equipment, preform laboratory procedures and provide direct patient care. 

Responsibilities*

  • Taking and recording vital signs and collecting/processing specimens in point-of-care testing labs.
  • Process patient care orders using the electronic ordering system may be required in certain areas according to approved physician-delegated protocols and standing orders.
  • Maintain In basket Messaging for Provider messaging, medication refills, Patient Portal messaging, etc.
  • Obtains and records accurate/pertinent intake information that includes preparing medical information and reports, medical history, medication information, allergies, surgical history, etc.
  • Efficiently and effectively prepare, stock, and organize clinic exam rooms with appropriate supplies and equipment.
  • Serves as a chaperone during sensitive examinations,
  • Monitor patient flow and notify patients/families of schedule or provider delays.
  • Perform other assignments such as assisting with closing processes
  • Prepare, complete forms, and ensure patients are given appropriate paperwork, i.e., test/procedure instructions, etc.
  • Support virtual care appointments as applicable
  • Demonstrate the ability to multi-task independently
  • Maintains effective, collaborative relationships with other ACUs

Required Qualifications*

  • High school diploma or GED.
  • Graduation from a medical assistant program or an equivalent combination of education and experience (1 - 3 years).
  • Knowledge of basic medical terminology.

Desired Qualifications*

  • Additional formal education in a health care field.
  • Certification as a Medical Assistant

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Additional Information

This posting is currently open only to internal candidates. External candidates may apply at Job IDs 258780, 258781, or 258782.

Union Affiliation

This position is covered under the collective bargaining agreement between the U-M and the United Michigan Medicine Allied Professionals (UMMAP), which contains and settles all matters with respect to wages, benefits, hours, and other terms and conditions of employment.

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO Statement

The University of Michigan is an equal employment opportunity employer.