Mission Statement
Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.
Responsibilities*
Works with the primary care teams to manage patient flow in a fast-paced outpatient setting. This position will primarily be in our Obstetrics & Gynecology department. The employee will be cross trained in our adult and pediatric practices. Essential Skills include: Efficient patient intake, information gathering, direct patient care (specimen processing, bench lab testing, EKGs, etc.) data entry, managing clinic flow, preparing patients for procedures, medication administration with appropriate documentation, clinical support to providers, patient follow-up, prescription management and other supporting processes.
Required Qualifications*
- High school diploma or GED.
- Knowledge of basic medical terminology.
- Moderate standing/walking, as well as, lifting, positioning, pushing, and/or transferring patients.
- 1-3 years of experience
Assistant Level:
- 0-1 years of experience
- Some office experience
Desired Qualifications*
- Additional formal education in a health care field or certification as a Medical Assistant.
- An interest or exposure to lean thinking and process improvement.
- Responds positively to change, showing willingness to learn new ways to accomplish work.
- Experience working within a large, complex health care setting.
- Familiarity with Michigan Medicine electronic medical record systems.
- Knowledge of university policies and procedures.
- Graduation from a Medical Assistant program or an equivalent combination of education and experience
- Exceptional interpersonal skills and the ability to work well within a team setting.
- Ability to work with minimal supervision.
- Experience in a multi-specialty setting.
- Communicates effectively and builds respectful relationships.
- Must demonstrate active listening, written, verbal and information technology skills.
- Keyboarding experience.
- Demonstrated active listening, written, verbal and information technology skills.
Work Schedule
Shift/Hours/Days & Evenings: 40 hours, Mon-Fri & Occasional Saturdays
Modes of Work
Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.
Underfill Statement
Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled anytime after the minimum posting period has ended.
Additional Information
This posting is currently open only to internal candidates. External candidates may apply to Job ID 271852.
Union Affiliation
This position is covered under the collective bargaining agreement between the U-M and the United Michigan Medicine Allied Professionals (UMMAP), which contains and settles all matters with respect to wages, benefits, hours, and other terms and conditions of employment.
Background Screening
Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.
Application Deadline
Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled anytime after the minimum posting period has ended.
U-M EEO Statement
The University of Michigan is an equal employment opportunity employer.