Clinical Research Technician

Job Summary

We are seeking a skilled and customer-focused Clinical Research Coordinator Technician to join our team. This role requires a comprehensive understanding of clinical trials and retrospective studies, ranging from data entry to patient care, and necessitates strong organizational and communication skills. The ideal candidate will play a critical role in the daily operations and compliance of clinical research, ensuring adherence to protocols and ethical guidelines.

The primary role of the Research Technician for onWHARD research studies will be to support ongoing research and recruitment at UM clinics. Responsibilities include utilizing the MiChart medical record system to screen and recruit participants, obtaining informed consent either in person or via SignNow, and supporting data entry and management. This role also involves assembling study blood draw kits, delivering them to the enrolling site, serving as a resource and contact person for the study team, and reporting on subject enrollment and progress. Additionally, the Coordinator will coordinate community-based efforts/events for community and academic partnership projects. Schedule flexibility is required.

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally.  Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Why Join Michigan Medicine?

Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world’s most distinguished academic health systems.  In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.

What Benefits can you Look Forward to?

• Excellent medical, dental and vision coverage effective on your very first day
• 2:1 Match on retirement savings

Responsibilities*

Recruitment/Retention

• Collaborate with the lead coordinator on daily study activities and recruitment efforts.
• Identify potential participants using medical records and inclusion/exclusion criteria.
• Manage recruitment communication, including letters and phone calls, to reach potential participants.
• Approach potential participants at events and provide an overview of the study while maintaining sensitivity to the environment and individuals involved.
• Thoroughly explain the study, review informed consent, answer questions, and follow GCP/IRB regulations to obtain consent.
• Travel to events and clinics throughout SE Michigan for recruitment purposes.
• As a retention coordinator, use interpersonal skills and community-focused strategies to enhance participant retention.

Data Collection

• Complete study data collection forms and prepare related documents, providing translation when necessary.
• Track and communicate survey and questionnaire completion and participant follow-up.

Data Entry and Cleaning

• Perform data entry and data cleaning tasks within REDCap.
• Conduct data quality assurance under supervision.
• Create reports on the completeness and quality of data under team lead direction.

Study Reporting

• Understand study design and objectives to assist in the implementation of study procedures.
• Report on recruitment, enrollment, and project progress during team meetings.
• Assist in preparing tables, charts, graphs and editing manuscripts/presentations

Community Outreach and Engagement

• Network with community organizations to aid recruitment and enhance project exposure.
• Represent the project professionally at community events and coordinate event logistics.
• Support organization and coordination of community events.

Required Qualifications*

• Bilingual: Fluent in English and Spanish (verbal and written).
• Experience with translations from English to Spanish and back Spanish to English.
• Bachelor's degree.
• Experience required in working with community engagement and advisory boards.
• Experience required organizing clinic visits and engagement and dissemination activities.
• Research or clinical care experience required, including vital signs and bio-specimen handling.
• Required flexibility for evening or weekend hours for events, meetings both onsite and offsite, or for project deadline.
• Expert in REDCap and data management principles.
• Excellent verbal and written communication skills.
• Ability to work with minimal supervision.
• Demonstrated empathy and cultural sensitivity in community interactions.
• Flexibility and adaptability in strategy application.
• Ability to advocate for community needs within the research framework.
• Valid driver's license and ability to travel throughout Michigan.
• High attention to detail.

Desired Qualifications*

• Prior health-related research experience.
• Certified Nursing Assistant with CPR/First Aid experience.
• Experience with qualitative and/or survey research.

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Additional Information

• Required Flexibility for evening or weekend work for meetings or project deadlines.
• General office environment with community engagement, some lab work, and participant interaction.

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO Statement

The University of Michigan is an equal employment opportunity employer.