Job Summary
The University of Michigan Shared Services Center (U-M SSC) is a customer service organization focused on providing user-friendly and cost-effective administrative services to the university community. The SSC offers financial and human resource transactional support.
Reporting to the Imaging Services Supervisor, you will use high-speed scanning stations to archive or process paper documents. You will prepare paper documents to go through a scanner, picking appropriate scanning profiles, scanning documents, manual data entry, quality assurance, and documentation.
The SSC maintains a strong focus on customer service with expectations for timely and accurate processing of requests. You will be working in a high-volume, transactional environment which requires a strong attention to detail. This position is expected to meet productivity & accuracy standards.
Work Location:
You are 100% on-site in Ann Arbor, MI
Please note:
Visa sponsorship is not available for this position
Responsibilities*
- Maintain records, prepare forms, verify information, and resolve routine problems
- Compile and create logs for relevant tracking and metrics
Required Qualifications*
- High School diploma or equivalent
- 1+ years of experience providing customer service
- Intermediate-level proficiency with data entry
- You will perform physical job tasks safely. This includes routinely moving up to 50 lbs
Modes of Work
Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.
Additional Information
The University of Michigan, with an operating budget of more than $10 billion, is a leader in higher education. U-M SSC provides administrative support related to financial and human resources in the following areas: Accounts Payable, Travel and Expense, General Accounting, Accounts Receivable, Benefits, HR Data Management, Time and Leave, and Employment Process. To learn more about U-M SSC, please visit our website: www.ssc.umich.edu.
Application Deadline
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.
U-M EEO Statement
The University of Michigan is an equal employment opportunity employer.