How to Apply
A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.
Job Summary
Reporting to the Director of Labor Relations, you will manage high-volume administrative workflows and complex scheduling for the grievance and disciplinary processes across multiple union contracts. You will ensure strict contractual compliance by maintaining precise records, generating trend reports, and facilitating process training for partners. By identifying technology improvements and collaborating with campus partners, you will increase efficiency and support the smooth operation of University labor relations.
Responsibilities*
- Manage high-volume administrative workflows for progressive discipline and grievances across multiple union contracts.
- Maintain precise digital and physical records for disciplinary incidents and last-chance letters.
- Coordinate complex scheduling and logistics for yearly grievance hearings and disciplinary reviews in person and by video conference.
- Monitor compliance with nine distinct union contracts (including AFSCME, IUOE, and SEIU) and serve as a primary contact for process inquiries.
- Create trend reports and monthly Regents Communications for University leadership and HR executives.
- Facilitate training sessions and develop instructional materials, such as flowcharts and checklists, for grievance processes.
- Identify technology improvements, including AI, to enhance efficiency and data accuracy.
- Collaborate with partners across Ann Arbor, Michigan Medicine, Flint, and Dearborn campuses to improve labor relations efficiency.
- Manage specialized workflows, including termination/rehire reporting, timekeeping tracking, and job posting documentation for Trades.
- Partner with the Administrative Services Manager to align daily operations with departmental goals and programs.
Required Qualifications*
- High school diploma or equivalent combination of education, certification and experience.
- 4+ years experience in an administrative similar role requiring confidentiality, timeliness, organization, prioritization, and customer service.
- Some familiarity with labor laws, union contracts, and associated legal frameworks.
- Demonstrated interpersonal skills, with an emphasis on building and maintaining professional relationships with diverse groups and individuals.
- Strong computer skills in Microsoft Office and Google suite of products.
Modes of Work
Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.
Additional Information
To review the comprehensive job description, please see this link: Labor Relations Administrative Coordinator Job Description
Benefits at the University of Michigan
In addition to a career filled with purpose and opportunity, The University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family and plan for a secure future. Benefits include:
- Generous time off, including family leave
- A retirement plan that provides two-for-one matching contributions with immediate vesting
- Many choices for comprehensive health insurance
- Life insurance
- Long-term disability coverage
- Flexible spending accounts for healthcare and dependent care expenses
U-M EEO Statement
The University of Michigan is an equal employment opportunity employer.