How to Apply
A cover letter is required for consideration and must be attached as the first page of your resume.
Job Summary
As a member of the university Annual Giving Team, you will manage the administrative tasks of the Michigan Telefund student fundraising call center. This team is a department of the Office of University Development (OUD), and you will also oversee the administrative tasks of the broader university Annual Giving (UAG) team. You will work in an environment dedicated to advancing the mission of OUD and of the University, and in building positive and meaningful relationships with co-workers and members. You will report to the Senior Director, UAG with a dotted line to the Associate Director, Michigan Telefund.
Work Mode: In this hybrid position, you will work five days per week, with three days per week on site at Michigan Telefund and the opportunity to work two additional days per week remotely.
For a full and detailed job description, please click here
What You'll Do
- Provide on-site administrative support for the Telefund physical office environment.
- Receipt, review, and processing of office purchasing invoices for payment.
- Print, prepare, and mail daily donor letters and answer, respond to, or route incoming phone calls.
- Participate in project management and execution of important projects across the UAG team
- Maintain documentation for all Telefund processes.
- Manage UAG's intranet page, adding new content, and support Telefund's online and social media presence.
- Work with the Human Resources and Finance Office to set up payroll, timesheets, work study allocations, and approving biweekly student payroll.
- Manage Senior Director's calendar, including scheduling meetings.
Required Qualifications*
- 3-4 years of experience in customer service or project management or a related bachelor's degree
- Working knowledge of CRM data system use and management
- Prior project management skills
- Discretion when dealing with sensitive information and a focus on customer service
- Committed to 3 days minimum on-site presence
Why Work at Michigan?
Being part of something greater, of serving a larger mission of discovery and care - that's the heart of what drives people to work at Michigan. In some way, great or small, every person here helps to advance this world-class institution. It's adding a purpose to your profession. Work at Michigan and become a victor for the greater good.
Modes of Work
Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.
Additional Information
To be considered you must be eligible to work in the United States without requiring university sponsorship for continued employment.
Application Deadline
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled any time after the minimum posting period has ended.
U-M EEO Statement
The University of Michigan is an equal employment opportunity employer.