How to Apply
A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.
Mission Statement
Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.
Job Summary
The primary responsibility in this job is to manage large, cross-team projects in the clinical domain focused on information technology modernization (e.g. automation, identification and implementation of new IT systems, applications, and integrations). The goal is to complete projects on time, within budget, and with the high level of quality our customers expect from Health Information Technology and Services (HITS), while supporting and advancing organizational change.
The position reports directly to the Senior Director, One Epic Integration. There are no direct reports for this position.
Responsibilities*
- Align project with organizational goals to create a strategic project management plan including choice of project management methodology, communications around expectations, milestones and deliverables.
- Manage projects from initiation to closing by performing all project management functions at a high level of excellence, for example:
- Track complex sets of interrelated tasks across the enterprise.
- Monitor risks and issues with escalation to leadership when needed.
- Collaborate with team managers to resource the project and monitor project resources.
- Coordinate requirements gathering, documentation and testing.
- Engage with stakeholders to define and generate project deliverables.
- Create presentations and status reports for a variety of audiences.
- Create and manage project artifacts consistent with the methodology chosen (sprint plans, stories, project schedules, status reports, task lists, training plans, activation plans, etc.).
- Identify the organizational changes needed to deliver successfully on the project goals and manage the creation and execution of an organizational change management plan.
- Establish project governance and communicate proactively with project sponsors and advisory groups, keeping them informed of project status and escalating decisions and issues when needed.
- Develop and manage a complex set of stakeholder relationships, presenting and working directly with executive leadership as needed.
- Facilitate a variety of meetings (such as cross-team project meetings, governance meetings, leadership updates etc.) and communicate promptly and clearly on meeting agendas, decisions, and action items. Coordinate all go-live activities in collaboration with technical and operational partners (training, command centers, at-the-elbow support, dry-runs, roll-back plans, etc.)
- Coordinate responsibilities for project planning and execution with vendor and operational project managers when needed.
- Maintain project transparency by regularly updating project work in enterprise project management tools.
Required Qualifications*
- Bachelor's degree in a relevant field, e.g., Business, Engineering, Information Technology, Health Sciences.
- 5 or more years of progressive management experience or project management or equivalent combination of education and experience, including:
- Demonstrated experience leading large multi-team, multi-year projects;
- Demonstrated experience with waterfall, agile and hybrid project management methodologies;
- Practical experience supporting Epic or other ancillary, clinical, and revenue cycle applications.
- General knowledge of clinical care and revenue cycle objectives aligned with IT applications, interoperability, regulatory standards, and business processes.
- General knowledge of the complex technical environment of a large academic medical center (on-premise and cloud infrastructure, applications, integrations, emerging technologies).
- Demonstrated ability to communicate effectively, verbally and in writing, with diverse audiences and stakeholders, such as leadership, end-users, non-technical subject matter experts, technical team members, etc.
- Demonstrated problem-solving and decision-making skills in situations where available information might be limited.
- Demonstrated initiative, adaptability, and flexibility.
- Comfortable creating project artifacts in a variety of enterprise project management tools such as Microsoft Project, ServiceNow, or others.
Desired Qualifications*
- Project Management Professional (PMP) certification or Scrum Master certification. (Note: a candidate without at least one of these certifications must commit to obtaining it within 18 months of hire).
- Epic implementation experience.
Why Join Michigan Medicine?
Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world?s most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.
What Benefits can you Look Forward to?
- Excellent medical, dental and vision coverage effective on your very first day
- 2:1 Match on retirement savings
Modes of Work
Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.
Work Locations
Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.
Background Screening
Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.
U-M EEO Statement
The University of Michigan is an equal employment opportunity employer.