Job Summary
Merit's Mission: To advance a future of digital opportunity with abundant network connectivity that enriches research, learning, and vitality for people across Michigan and around the world. We pursue this mission by operating an open, trusted, high-performing network and by sharing knowledge that builds capacity to connect. To learn more about Merit, visit: www.merit.edu
Job Summary:
This internship supports Merit?s mission by partnering with Business Systems and Finance to standardize revenue and customer key performance indicators (KPIs) and deliver accurate, auditable reporting dashboards. You?ll evaluate and improve existing reporting tools, gather stakeholder requirements, and implement enhancements to streamline workflows through data modeling, validation, and change management. The role builds experience in business analysis, project coordination, database/query work, and reporting/data visualization in a corporate environment.
Responsibilities*
- Partner with Business Systems and Finance to define and standardize revenue/customer KPIs and reporting requirements.
- Build or enhance revenue reporting and customer metric dashboards by mapping KPIs to source systems and ensuring accuracy/auditability.
- Assess current reporting tools and workflows to identify gaps, inconsistencies, and opportunities to automate or streamline.
- Implement improvements (e.g., updated queries/data models, dashboard redesigns, validation tests) and support rollout/change management.
- Gather and document stakeholder requirements for new reports (use cases, fields/filters, refresh cadence, access/security) and translate into actionable specs.
Desired Qualifications*
- Pursuing a college degree, preferably with coursework in computer science, engineering, or information systems
- Passionate about technology
- Strong writing and verbal skills required
- Ability to review, plan, and carry out projects as defined
- Comfortable working with and communicating with a variety of people
How You'll Grow
- Corporate environment experience
- Project management
- Business analysis
- Database coding languages
- Customer and internal support
- Software engineering
- Reporting/data visualization
Modes of Work
Working hours must be on Tuesday, Wednesday, or Thursday between 9am-5pm. This role will be supported as a hybrid work opportunity.
This position is part of Merit?s summer internship program, which runs from the week of June 15, 2026 through the week of August 21, 2026. Interns are expected to work up to 20 hours per week throughout the duration of the program. Work schedules will be established in alignment with team needs and intern availability.
Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.
Contact Information
If you have any other questions regarding this role, please contact [email protected].
U-M EEO Statement
The University of Michigan is an equal employment opportunity employer.