Medical Assistant Associate

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How to Apply

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally.  Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Job Summary

The Pediatric Infusion center is an outpatient area for oncology and non-oncology patients. This area is staffed by specially trained infusion nurses who collaborate with trained Medical Assistants. We offer patients a soothing and caring environment and is specifically designed for pediatric infusion care with many patient-friendly conveniences, including comfortable patient chairs and DVD players for patient use. When you have a diagnosis that calls for these services you can rely on the Pediatric Infusion clinic to take care of you.

Perks and Benefits:

  • Excellent medical, dental and vision coverage
  • 2:1 Match on retirement savings up to 4.5%
  • Generous Paid Time Off (PTO) and Paid Holidays

Responsibilities*

As a Medical Assistant you will function as part of a team to manage patient flow and assist with clinic infusion patient needs at the Children's and Women's Pediatric Infusion center. In this role you will be responsible for:

  • Obtaining and recording patient information such as vital signs, height and weight.
  • Maintaining accurate documentation in the electronic medical record.
  • Checking in patients for procedures/infusions using MiChart.
  • Assisting care providers with procedures, patient transfers and ambulation.
  • Preparing patients based on infusion protocol and assisting patients when appropriate.
  • Preparing, organizing and maintaining patient rooms with appropriate equipment and supplies at beginning, end of day and between patients.
  • Preparing point of care lab testing, pulse oximetry, nebulizers, EKGs, etc.
  • Assisting with IV start, etc.
  • Administering approved medications per ACS MA delegation guidelines.
  • Collaborate with nursing and providers for optimal patient care delivery.
  • Maintaining required competencies, actively participating in staff meetings and completing mandatory training. 
  • Assisting in training new MA staff. 

Required Qualifications*

  • High school diploma or GED.
  • Completion of a Medical Assistant program OR current enrollment in, or completion of coursework in a healthcare professional program (e.g., medical school, PA program, nursing program, or related clinical training) OR an equivalent combination of education and experience (1 - 3 years).
  • Demonstrated knowledge of clinical workflows, patient care, and basic medical terminology

Desired Qualifications*

  • Graduation from a medical assistant diploma program or an equivalent combination of education and experience (1 - 3 years).
  • Certification as an Emergency Medical Technician (EMT), Certified Nurse Assistant (CNA) or Medical Assistant (MA).
  • Certification as a Medical Assistant.
  • Experience working within a large, complex health care setting.
  • Familiarity with UMHS electronic medical record systems.
  • Knowledge of University policies and procedures.

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Work Schedule

Hours will typically be scheduled between 7:00 AM - 7:00 PM Monday through Friday, but could be subject to change. We are flexible and ask for flexibility in return. There is also a potential Saturday rotation.

Work Locations

1500 E Medical Center Dr.

Ann Arbor, MI 48109

Additional Information

You will be trained within the department by one of our tenured Medical Assistants.

Union Affiliation

This position is covered under the collective bargaining agreement between the U-M and the United Michigan Medicine Allied Professionals (UMMAP), which contains and settles all matters with respect to wages, benefits, hours, and other terms and conditions of employment.

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO Statement

The University of Michigan is an equal employment opportunity employer.