How to Apply
A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position. Please upload your cover letter and resume in PDF format.
Who We Are
The Department of Statistics is a diverse and vibrant intellectual community dedicated to excellence through research and teaching. The unit is home to 120 Master of Data Science (MDS) students, 28 faculty members, 10 administrative and student services staff members, and 90+ Ph.D. students. Our Student Services office is fast-paced and focuses on the student experience. The student services team provides student and faculty support for the administrative aspects of our student's experiences during their time in the program. Our administrative and student services teams work closely together and value collaboration, hard work, and fun.
Mission Statement
The mission of the University of Michigan is to serve the people of Michigan and the world through preeminence in creating, communicating, preserving and applying knowledge, art, and academic values, and in developing leaders and citizens who will challenge the present and enrich the future.
Responsibilities*
MDS Program Administration (25%):
- Collaborate with the faculty Director of the MDS program to support graduate students throughout their progress in the program including: tracking student milestones, progress toward degree completion, outreach, creating surveys to contribute to ongoing assessment and improvement of policies, and preparing ad hoc reports.
- Serve as the administrative liaison for the MDS program faculty, students and staff in the College of Engineering, School of Information, School of Public Health, and College of Literature, Science, and the Arts.
- Complete required Rackham forms and processes accurately and on time.
- Coordinate MDS program activities and processes across all participating academic units.
- Collect and organize data for reporting, assessment, and benchmarking analyses as needed.
- Manage and update MDS program digital and print content in collaboration with the Publicity and Events Coordinator.
MDS Student Support (35%):
- Serve as the primary point of contact for MDS students throughout the student life cycle, from matriculation through graduation.
- Collaborate with the Master of Applied Statistics Program Coordinator and Career Services Coordinator to develop and distribute a regularly scheduled student newsletter.
- Hold regular drop-in support sessions to provide advising, resources, and general program support for MDS students.
- Collaborate with the Student Services Manager, the Master of Applied Statistics Program Coordinator, and the Career Services Coordinator to develop and coordinate community-building and student engagement events for all MS students in the Department of Statistics.
MDS Recruiting and Admissions (35%):
- Coordinate all aspects of the MDS recruitment and admissions process.
- Serve as the primary point of contact for prospective students and applicants throughout the application process.
- Communicate application and admissions process information to prospective students, applicants, faculty advisors, staff and the admissions committee.
- Manage an application pool of approximately 1,000 applicants including faculty access for admissions committee members, queries for in-progress and completed applications, and admissions decisions.
- Collaborate with the Director of the MDS program to communicate admissions decisions to applicants.
- Maintain an active working relationship with the Rackham admissions liaison.
- Support recruiting initiatives for the MDS program.
MDS Alumni Relations (5%):
- Collaborate with the Career Coordinator to support alumni engagement and maintain information on graduates' professional outcomes.
- Develop surveys, collect data and organize data for reporting and assessment.
What You'll Do
As a Master of Data Science graduate program coordinator in the Department of Statistics, you are central to providing high-quality and impactful services that seek to continuously improve the student experience. Responsibilities include providing a broad range of recruitment, administrative and programmatic assistance to graduate students, the Director of the Master of Data Science program (MDS), and faculty advisors. The Program Coordinator is the initial point of contact for graduate students and acts as a liaison to Rackham Graduate School, the College of LSA, and other campus partners.
Required Qualifications*
- Associate's degree or an equivalent combination of education, training, and relevant experience.
- Four or more years of progressively responsible student services, or related experience.
- Significant experience tracking detailed and confidential information.
- Experience supporting students, faculty, staff, or other stakeholders in an academic, nonprofit, public service, or similarly complex service-oriented environment.
- Proficiency with common office and collaboration tools, such as Microsoft Office, Google Workspace, Adobe products, or similar platforms, with the ability and willingness to learn new systems and technologies.
- Strong organizational skills, attention to detail, and the ability to manage multiple priorities, deadlines, and responsibilities.
- Commitment to providing responsive, respectful, and inclusive service to students, faculty, staff, and other community members.
- Strong interpersonal and communication skills, including the ability to work effectively with individuals from a wide range of backgrounds, experiences, and perspectives.
- Ability to work both independently and collaboratively as part of a team in an environment that values service, planning, problem-solving, and continuous improvement.
- Comfort navigating change, ambiguity, and evolving priorities with flexibility and professionalism.
Desired Qualifications*
- Bachelor's degree or an equivalent combination of education, training, and relevant experience.
- Five or more years of experience in graduate student administration, student services, academic program coordination, or a related administrative or service-oriented role.
- Demonstrated commitment to student success, responsive service, collaboration, thoughtful planning, and continuous improvement.
- Experience using student information systems, financial systems, database tools, or other administrative platforms, with the ability to learn new systems and processes.
- Familiarity with University of Michigan student administration and financial systems, or comparable systems at another institution.
- Knowledge of University of Michigan and Rackham Graduate School policies and procedures, or the ability and interest to learn institutional policies and apply them accurately.
- Experience contributing to process improvements, innovation, or projects that enhance student support, program operations, or team effectiveness.
Modes of Work
Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.
Additional Information
As one of the world's great liberal arts colleges, LSA pushes the boundaries of what is understood about the human experience and the natural world, and we foster the next generation of rigorous and empathetic thinkers, creators, and contributors to the state of Michigan, the nation, and the world.
To learn more about LSA's Mission, Vision and Values, please visit lsa.umich.edu/strategicvision.
Union Affiliation
This position is included in the bargaining unit represented by the University Staff United (USU), which represents bargaining unit members in all matters with respect to wages, benefits, hours and other terms and conditions of employment.
Background Screening
The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks. Background checks are performed in compliance with the Fair Credit Reporting Act.
Application Deadline
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled any time after the minimum posting period has ended.
U-M EEO Statement
The University of Michigan is an equal employment opportunity employer.