C.A.R.E. Center Assistant Director

How to Apply

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Who We Are

At Michigan Engineering, we develop the talent and technologies that move society forward and serve our state and national interests. Through discovery and innovation, we create the foundational knowledge and practical technologies to solve not only today's most pressing challenges, but also power industries and change lives. Our programs and community are designed to promote personal well-being and achievement - enabling everyone to unlock their potential and contribute with confidence.

Job Summary

The Assistant Director of the Consultation, Assistance, and Resources in Engineering (C.A.R.E.) Center supports the College's efforts to promote student success and wellbeing by carrying out the priorities and initiatives set by the C.A.R.E. Center Director. This role ensures programs are implemented effectively, communicates clearly with staff and stakeholders, and follows through on strategic initiatives in detail. The Assistant Director provides operational support for the C.A.R.E. Center, assists with crisis response, supervises staff as needed, and supports student wellbeing programs- including emotional, mental health, and basic needs resources- based on the Director's direction.

You will report to the Director of the C.A.R.E. Center.

For more information, please visit the C.A.R.E. Center website.

Responsibilities*

• Provide day-to-day operational support for the C.A.R.E. Center, coordinating programs and services across academic and non-academic domains as directed.
• Execute the C.A.R.E. Director's priorities and initiatives, ensuring clear communication, operational follow-through, and implementation of programs addressing student emotional wellbeing, mental health, and basic needs.
• Collaborate with campus partners, academic departments, and administrative units to support aligned, accessible, and sustainable student support services.
• Assist with crisis response and intervention for students in distress, coordinating with campus and College resources.
• Supervise and guide C.A.R.E. Center staff and student support personnel as assigned by the Director.
• Assist with planning, assessment, and operational integration of wellbeing initiatives, identifying gaps and opportunities for improvement.
• Perform additional duties and projects as assigned by the C.A.R.E. Director, adapting to evolving needs and priorities.
   

Required Qualifications*

• Master's degree and state licensure in social work, counseling, counseling psychology, or psychology.
• Experience providing crisis intervention and after-hours crisis response.
• Experience developing, implementing, evaluating, and improving student support, wellbeing, or mental health programs using data, assessment, and outcomes measures.
• Experience working with college students in STEM disciplines, including an understanding of the academic demands and requirements of STEM programs.
• Experience collaborating with campus partners and developing and delivering trainings, workshops, or outreach initiatives that support student success and wellbeing.
• Demonstrated experience supervising staff and/or trainees, including clinical supervision where applicable.
• Familiarity with case management systems, program assessment, and cross-functional collaboration.
• Strong organizational, analytical, interpersonal, and communication skills, with the ability to translate strategic priorities into operational action.
   

Desired Qualifications*

• Experience supporting undergraduate and/or graduate students in engineering programs.
• Experience working in highly selective, competitive, or academically rigorous higher education environments.
• Experience leading cross-functional initiatives involving academic affairs, student affairs, and campus support units.
• Experience supporting retention, persistence, and student success initiatives for undergraduate and/or graduate engineering students.

Why Work at Michigan?

In addition to a career filled with purpose and opportunity, The University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family and plan for a secure future. Benefits include:

• Generous time off
• A retirement plan that provides two-for-one matching contributions with immediate vesting
• Many choices for comprehensive health insurance
• Life insurance
• Long-term disability coverage
• Flexible spending accounts for healthcare and dependent care expenses
• Maternity and Parental Leave
   

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Additional Information

• Routinely works at a computer and remains in a stationary position for extended periods.
• Frequently communicates with students, faculty, staff, families, and community partners in person, by phone, and through virtual platforms.
• Occasionally moves throughout campus to attend meetings, respond to student needs, and participate in university events and programs.
• Must maintain exceptional attention to detail and exercise sound judgment while managing sensitive student information, documenting case activity, coordinating responses, and supporting critical incident and student care processes.
• May be exposed to emotionally challenging or sensitive situations involving students in distress and must be able to respond professionally and effectively.
• May occasionally present information and facilitate meetings, trainings, workshops, and outreach activities.
• Occasional evening or weekend work may be required to support student needs, critical incidents, university events, or other departmental responsibilities.
• May be required to travel locally to attend meetings, trainings, conferences, or university-related functions.

Union Affiliation

This position is included in the bargaining unit represented by the University Staff United (USU), which represents bargaining unit members in all matters with respect to wages, benefits, hours and other terms and conditions of employment.

Background Screening

The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks.  Background checks are performed in compliance with the Fair Credit Reporting Act.

Application Deadline

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled any time after the minimum posting period has ended.

U-M EEO Statement

The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.