How to Apply
A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.
Mission Statement
Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.
Job Summary
Collaborate with Patient Business Services, clinical departments, compliance and finance to support revenue integrity and operational efficiency.Responsible for financial analysis and business intelligence analysis to analyze and prepare revenue and reimbursement reports. Determines patient reimbursement amounts and processes requests. Under FLSA, incumbents in this position are non-exempt.
Responsibilities*
- Revenue Cycle Performance: Analyze end to end revenue cycle workflows with emphasis on collections, AR management, and payer follow up.
- Charge Reconciliation: Perform complex charge reconciliation across assigned service lines; identify missing, inaccurate or incomplete charges.
- Documentation Review: Review clinical documentation to validate charge accuracy and ensure compliance with CPT, ICD-10, and payer rules.
- Charge Correction: Correct charge errors in MiChart/Epic and resolve issues in billing work queues.
- Collections Support: Analyze AR trends, payer behavior, and collection outcomes; identify opportunities to reduce bad debt and improve recovery.
- Denial Prevention: Investigate root causes of denials related to documentation, coding, or charge capture; collaborate with clinical and billing teams to implement corrective actions.
- Modifier & Coding Review: Review schedules from and documentation for appropriate modifier usage and coding accuracy.
- Payer Requirements: Use payer portals to confirm payable diagnosis codes, coverage rules and billing requirements.
- Data Reporting: Build reports and dashboards to monitor KPIs such as AR days, denial rates, charge lag, and collection effectiveness.
- Cross Function Collaboration: Partner with PBS, clinical departments, compliance and finance to support revenue integrity and operation efficiency.
Required Qualifications*
- High school diploma or GED
- Experience with ICD-10, CPT code and medical billing guidelines
- Ability to interpret clinical documentation and apply coding/billing rules
- Strong analytical skills with high attention to detail
- Experience with Epic/MiChart and payer portals
- Ability to identify trends, revenue opportunities and workflow issues
- Excellent communication and problem solving skills
Desired Qualifications*
- Bachelor's degree in healthcare administration, business, finance or a related field
- 3-5 years of experience in revenue cycle, billing, collections or charge integrity
- Experience in an academic medical center or large integrated healthcare system
- Familiarity with Michigan Medicine's revenue cycle structure
- Advanced analytics experience (SQL, Tableau, Power BI)
Why Work at Michigan?
Being part of something greater, of serving a larger mission of discovery and care ? that's the heart of what drives people to work at Michigan. In some way, great or small, every person here helps to advance this world-class institution. It's adding a purpose to your profession. Work at Michigan and become a victor for the greater good.
Why Join Michigan Medicine?
Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world?s most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.
What Benefits can you Look Forward to?
- Excellent medical, dental and vision coverage effective on your very first day
- 2:1 Match on retirement savings
Modes of Work
Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.
Background Screening
Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.
Application Deadline
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled any time after the minimum posting period has ended.
U-M EEO Statement
The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.