Mission Statement
Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.
Job Summary
Project management: Family Medicine Department Projects.
Work closely with, and under the direction of, the Lead Project Manager to manage initiatives in the areas of clinical process improvement, operational performance monitoring, resource allocation, expense management/revenue optimization, data management and support of clinical faculty scholarly efforts.
Responsibilities*
Specific Project Responsibilities (50%)
Manage projects you are assigned to lead or support lead project manager who is responsible to:
- Ensure that all projects are delivered on time, within scope, and within budget; develop detailed work plans, schedules, status reports, and projections. Identify, invite and onboard additional resources needed for the project. Resources may be funding or time allocation but primarily are key partners or stakeholders.
Set and continually manage project expectations with team members and other stakeholders. This includes setting agendas and issuing meeting summaries/minutes that highlight key decisions made and next steps noting individual(s) responsible for follow up.
Effectively communicate stakeholder requirements to team members and assign tasks; communicate project progress to all stakeholders.
- Establish and maintain an excellent working relationship with project or initiative teams and stakeholders.
- Delegate tasks and responsibilities to appropriate personnel
- Identify and resolve issues and conflicts within the project team
Monitor status of projects to ensure completion of milestones from initiation to delivery, keeping leadership informed of risks and any deviations. Monitoring will often require a visual representation using a Gantt chart.
- Prepare written communications and presentations for a variety of audiences including senior leadership
- Conduct project with responsibility for project tracking; identify, assess, and escalate issues, risks, and interdependencies appropriately
- Manage consensus building among stakeholders with disparate viewpoints
As appropriate, participate in the submission and updates of IRB applications
General Project Documentation and Planning (25%)
Initial Project inquiry discussions
Identify, guide and document the scope of work. Discuss and develop desired schedule. Document resources requested or needed for the request.
Evaluate and inquire if scholarly work related to the project is possible or desirable by Family Medicine faculty who are part of the project.
Connect with Department resources to evaluate key next steps, including but not exclusively: IRB application; research question development; data analysis needs and advice prior to administering any survey/evaluation.
Summarize the discussion and present to leadership who will evaluate and prioritize project requests for feasibility and approval to proceed.
Communication with Lead Project Manager
Develop and propose solutions or key questions, then seek advice and guidance on next steps
Identifies barriers and need for support
Supports other projects educational material development (Canvas course set up, training/protocol documents) as requested
General Project Team Support (25%)
Collaborate with Project Management team, developing and executing the overall strategy and direction for department pilots or institutional initiatives that require department support/coordination for implementation.
Identify potential projects that are not yet scoped or endorsed, document on a running list
Identify and customize reporting and data tracking tools, using MiChart, Tableau and other clinical data sources
Identify existing or needed data reports/dashboards to help track and evaluate projects? impact
Document existing processes through observations, data collection and interviews. The summaries may include narrative and visual summaries.
Propose process refinements for existing or new operational processes or procedures.
Other duties as assigned
Required Qualifications*
Project Intermediate Manager Requirements
- Bachelor's degree or an equivalent combination of education and health care experience.
- Two to four years related experience
- Demonstrated ability to facilitate project team meetings and deliver presentations.
- Strong team orientation and ability to effectively navigate complex organizations
- Demonstrated initiative, problem solving, and conflict resolution skills
- Ability to work collaboratively and demonstrate flexibility and commitment to embracing change
- Detail-oriented and able to bring structure to an unstructured environment
- Demonstrated organizational skills, detail-oriented and able to multi-task, handling several projects simultaneously, and strong customer service skills.
- Mastery of the following Microsoft Office applications, including, Excel, and Word; proficiency with PowerPoint; and an understanding of Visio.
- Excellent interpersonal and communication skills.
Project Associate Requirements:
Bachelor's degree and 0-2 years or an equivalent combination of education and experience.
Desired Qualifications*
- Knowledge of quality management principles and practices.
- Proven success in administrative/project management roles.
- Experience working in an academic medical center
- Knowledge of University policies and procedures
- Project Manager Professional (PMP) certification, or Lean/Six Sigma Certification or equivalent.
- Familiarity with database use and development. Data visualization tools, specifically Tableau.
Modes of Work
Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.
Underfill Statement
This position may be underfilled at a lower classification depending on the qualifications of the selected candidate.
Background Screening
Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.
Application Deadline
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled any time after the minimum posting period has ended.
U-M EEO Statement
The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.