CLINICAL CARE COORDINATOR (Fetal Care Coordinator)

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Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally.  Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Job Summary

The Fetal Diagnosis and Treatment Center (FDTC) is a multi-disciplinary program that cares for mothers and their babies with congenital abnormalities. The FDTC is currently seeking an experienced nurse as a Clinical Care Coordinator, who will be responsible for coordinating all aspects of the patient's care from the initial referral through the patient care experience at Michigan Medicine. The Clinical Care Coordinator will promote open and collaborative communication among the multidisciplinary team, including sonographers, clerical staff, physicians, APRNs, and the patient and support persons. They will assess and address medical and psychosocial needs of patients. They will participate in the tripartite mission of the FDTC which includes clinical care, education, and research.  

Responsibilities*

    • Attend conferences including fetal conferences and PAS conferences, and other meetings as necessary. 

    • ?Reviews patient records and prepares information for PAS and MFM team use. 

    • Performs patient intake and follow-up assessments in advance of patient clinical appointments in FDTC.  

    • ?Maintains complete and accurate patient records.?Facilitates the development and execution of comprehensive and individualized management plan. 

    • ?Oversees care coordination for FDTC complex fetal patients, assessing individual needs and assisting with navigation of the patient through planned care. 

    • Maintains a comprehensive clinical patient list. 

    • ?Advocates for individual patient needs by incorporating patient values in care planning. 

    • ?Utilizes resources across the health system to coordinate clinical care? 

    • ?Respond to patient treatment-related phone calls and inbasket messages. 

    • Utilize MiChart functionality for communicating with patients and providers, for example, the portal, etc. 

    • ?Assists physicians with clinical activities and procedures as needed. 

    • ?Assists with the development of educational materials for specific disease diagnoses and program descriptions for patients 

    • ?Provides education for parents/families; ensures communication of results and recommendations with referring providers?Provides phone and written follow-up for patients returning to their referring physician for care? 

    • ?Collaborates effectively with a multi-disciplinary team, and outside providers.  

    • ?Utilizes strong critical thinking and clinical judgment to troubleshoot and problem-solve system barriers to clinical care 

    • ?Participates in collaborative research projects with multi-departmental staff 

    • ?Participates in data collection including any QA/QI endeavors for the FDTC 

    • ?Supports the advancement of the FDTC enterprise through participation in education, research, outreach, and marketing? 

    • Other nursing duties as assigned. This may include supporting the other FDTC CCC teams. 

Required Qualifications*

Required Educational Requirement; applicant must meet one of the following:

Bachelors degree in Nursing OR

Associates degree or diploma in Nursing and a Masters degree or higher in Nursing

Current license to practice as a Registered Nurse in the State of Michigan. 


 

  • Minimum of 5 (five) years within the last 7 (seven) years practice as an RN in inpatient or outpatient OB/high risk. Outpatient preferred. 

  • ?Participation in unit activities that demonstrate an ability to work collaboratively and positively contribute within a multidisciplinary team. 

  • Excellent ability to prioritize work. 

  • Experience with patient and staff education. 

  • Experience with coordination of care. For example: coordinating outpatient schedules, telephone triage, procedure preparation. 

  • Highly motivated with demonstrated ability to function independently and as a team member 

  • Must demonstrate expert presentation skills, communication, organization, and prioritization skills 

  • ?Demonstrated accountability/dependability as evidenced, for example, by a stellar attendance record; by completion of mandatories and unit-based competencies within an established time frame; by meeting deadlines and completing required work? 

  • ?Demonstrated agility in managing rapidly changing situations effectively 

  • ?Must possess excellent customer service skills? 

  • ?Competent computer skills including EHR, Microsoft applications (word, excel). 

  • ?Inpatient or outpatient certification in obstetrical care. Or successful completion within 1 year of hire date. 

RESUME REQUIRED (for both internal & external applicants):

You must attach a complete and accurate resume to be fully considered for this position.

NOTE: Required qualifications must be met by the candidate in order to be interviewed and considered for the position.

Desired Qualifications*

  • Advanced Michart skills such as developing order sets, or smart phrases.
    • Demonstrated competency in fetal monitoring interpretation 

    • REDCap experience

 

 

Nursing Specific Info

Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan medicine is comprised of over 26,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world's most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.

 

What Benefits can you Look Forward to?

Nursing at Michigan offers a competitive salary with excellent benefits! 

 

Hourly range for RSAM Registered Nurses $41.44 - $64.45 / hour

Evening Shift Differential-$3.00 / hour

Night Shift Differential- $4.00 / hour

Day Shift Weekend Differential- $2.90 / hour

Evening Shift Weekend Differential- $5.90 / hour

Night Shift Weekend Differential- $6.90 / hour

Charge Nurse Differential- $1.00 / hour

 

The benefit package includes: 

  • Excellent medical, dental and vision coverage
  • 2:1 Match on retirement savings and immediate vesting
  • Generous Paid Time Off Allowances
  • Robust Tuition and Certification support programs
  • Large offering of no cost CEs and professional development for advancement

Nursing Specific Info

Salary & Nursing Framework Level:

This UMPNC RN posting is posted under the  Role-Specific Advancement Model (RSAM) as:

CCC- COMPETENT.

Actual RSAM LEVEL and salary will be determined at time of hire.

RSAM levels range from CCC-COMPETENT to CCC-EXPERT TO CCC-MASTERY to CCC- MASTERY PLUS.

Required qualifications must be met by the candidate in order to be interviewed and considered for the position. Posting may be filled after the initial 5-day posting period. Applicants who have left the UMPNC bargaining unit must include on their resume dates of past employment including months and years of service along with effort. Positions less than 20 hours/week may be combined.

If you have questions regarding this posting or would like assistance with nursing opportunities please contact Nurse Recruitment at (734) 936-5183.

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Work Schedule

Hours: Generally 8am- 4:30pm M-F 40 hours/week option with variable/flexible scheduling to accommodate unit needs 

Potential for some holidays/weekends

Union Affiliation

This position is covered under the collective bargaining agreement between the U-M and the Michigan Nurses Association and the U-M Professional Nurse Council union, which contains and settles all matters with respect to wages, benefits, hours and other terms and conditions of employment.

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

U-M EEO Statement

The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.