Job Summary
TechTutors serve as consultants to students who are interested in improving their knowledge of software and tools such as the Office, Google, and Adobe suites, Canva, and Qualtrics. Other course related software may also be supported.
You will use and develop skills in productivity, media and graphics applications, as well as building excellent customer service skills. TechTutors may also have opportunities to work on projects, lead workshops, or explore new technologies. Consultants will be expected to have basic knowledge of a variety of software and be willing to learn more.
Responsibilities*
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- Provide tutorial assistance to students.
- Encourage student participation in tutoring.
- Maintain accurate records of student attendance and participation.
- Refer students to other avenues of support.
- Participate in Tutorial Services orientation and meetings.
- Respond to all inquiries in a timely fashion.
- May include development of instructional materials and assisting with workshops
- Represent the office and University in a respectful and professional manner
Required Qualifications*
? Tutors must be able to communicate effectively with a wide variety of people and be able to empathize with diversity.
? Tutors must be patient, flexible and able to adjust to various situations they encounter.
? Strong communication and organization skills a must.
? Basic knowledge of Microsoft Office Suite (Word, Excel, PowerPoint)
? Working knowledge of common UM tools, such as the Google Apps (Drive, Gmail, Docs), Canvas, Zoom, and Dropbox
? Eagerness to learn new software programs
? Ability to work independently with high efficiency and productivity, including setting and monitoring own work hours
Desired Qualifications*
Applicants should be able to work the entire academic year.
Applicants should be familiar with:
- MATLAB
- Adobe Creative Suite
- MAC and Windows operating systems
How You'll Grow
- Develop and enhance leadership, coaching, facilitation, tutoring, and mentoring skills
- Assist with potential workshops for students
- Learn and use new interactive technology tools critical in today's workplace
- Develop public speaking, time management, and helping skills
Background Screening
The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks. Background checks are performed in compliance with the Fair Credit Reporting Act.
Background Screening
The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks. Background checks are performed in compliance with the Fair Credit Reporting Act.
U-M EEO Statement
The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.