How to Apply
A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.
Who We Are
The University of Michigan is a premier public research university with more than 54,000 students, including nearly 37,000 undergraduates, and is firmly committed to serving the people of Michigan, and the world, through preeminence in creating, communicating, preserving and applying knowledge, art, and academic value. U-M is in high demand, with more than 115,000 undergraduate first-year and transfer applicants for fall 2026 and 10,381 incoming undergraduate students enrolling.
Reporting to the Provost and Executive Vice President for Academic Affairs, the Office of Enrollment Management (OEM) manages U-M's enrollment function to efficiently optimize students' experiences throughout their engagement, from prospect to alumni. The division collaborates with campus partners, faculty, and staff in support of the university's mission.
OEM comprises a dedicated team of more than 200 full-time staff members and more than 400 additional student and temporary staff and is structured in five operational units - the Office of Undergraduate Admissions, the Office of Financial Aid, the Office of New Student Programs, the Office of the Registrar, and OEM Administration. OEM strives to provide excellence in access and support to inspiring learners who will challenge the present and enrich the future.
Job Summary
The Office of Enrollment Management is looking for a new HR Generalist to join the team and support the effective delivery of human resource programs and services. Reporting to the HR Director, the HR Generalist provides guidance and interpretation of HR policies, practices, and programs, promotes employee education, consistent application, and regulatory compliance while responding to talent acquisition needs, organizational priorities, and other HR-related matters.
As a member of the HR team, the HR Generalist supports and implements full-cycle HR activities for assigned areas within the Office of Enrollment Management (OEM). This position may also support training and development initiatives and contribute to the implementation of staff engagement programs that support employee growth and a positive work environment.
Responsibilities*
50% Talent acquisition, onboarding and compensation
- Manage hiring processes and collaborate with supervisors to meet talent acquisition needs; partner to develop job postings, investigate and recommend sourcing options, and ensure standard interview techniques.
- Collaborate with the HR Director and subunits to make competitive and equitable offers.
- Coordinate temporary/student hire processes and pay increases for temporary staff.
- Facilitate on/off-boarding activities, including the OEM New Employee Welcome Program. Review, evaluate and revise program to enrich the employee experience.
- Coordinate access, equipment and other related on/off-boarding tasks with administrative staff and IT.
20% Employee relations, performance and training
- Provide coaching and guidance to managers and employees on employee relations matters, supporting compliance and identifying appropriate options for resolution. Partner and escalate complex or sensitive matters.
- Administer collective bargaining agreements, providing guidance on contract provisions and referring complex or specialized questions.
- Coordinate and support the annual performance management process, providing guidance to managers and employees.
- Serve as a point of contact for staff leaves of absence, providing guidance on available options, policies, and applicable federal and state laws, including FMLA and ESTA.
- Partner to facilitate training opportunities for the OEM team. Assist with developing content, evaluating success and adjusting training programs as needed.
20% HR Information systems and records
- Prepares documentation related to human resource activities including but not limited to salary programs, employment changes, staffing appointments, hires, terminations, requests for leave, etc.
- Maintain records for all regular and temporary staff, and compile reports. Maintain compliance with regulations, and university policies.
- Process HR transactions and ensure integrity of data.
- Document and monitor processes, and make recommendations to improve efficiency.
10% Special project and other duties
- Collaborate with Marketing Communications to update and inform OEM Intranet websites and newsletters.
- Assist with special projects and serve on committees as OEM HR Representative.
- Promote staff engagement activities and participate in events.
- Other duties as assigned.
Required Qualifications*
- Bachelor's degree or equivalent combination of education and experience.
- Three years of HR experience, preferably at the generalist/specialist level.
- Experience with Oracle/PeopleSoft HRMS or similar systems.
- Working knowledge of relevant federal and state employment laws.
- Possesses a flexible, customer service-oriented, problem-solving attitude and a willingness to work successfully in a team environment.
- Demonstrated ability to communicate effectively, both verbally and in writing, while fostering productive collaboration and positive working relationships.
- Demonstrated attention to detail and accuracy, with the ability to effectively manage multiple tasks and priorities.
- Working knowledge of Microsoft Office products and Google applications.
Desired Qualifications*
- SHRM Certification.
- Strong facilitation and presentation skills.
- Previous experience working in an academic or student services environment.
Modes of Work
Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes. The Office of Enrollment Management requires a hybrid work arrangement of minimally three days on-site and two remote days. Thursdays are required as an on-site workday for all members of the OEM team.
Additional Information
Benefits at the University of Michigan
In addition to a career filled with purpose and opportunity, The University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family and plan for a secure future. Benefits include:
- Generous time off
- A retirement plan that provides two-for-one matching contributions with immediate vesting
- Many choices for comprehensive health insurance
- Life insurance
- Long-term disability coverage
- Flexible spending accounts for healthcare and dependent care expenses
U-M EEO Statement
The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.