How to Apply
A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline experience that directly relates to this position.
Competitive salary available based on qualifications, experience and education of the selected candidate.
Who We Are
Information and Technology Services (ITS) supports U-M faculty, researchers, staff, and students in their use of technology to teach, learn, research, work, and be leaders in their fields. We are dedicated to creating cohesive digital experiences and promoting university wide innovations. ITS's mission is to be trusted enablers of technology for the U-M community. ITS works together to provide cohesive digital experiences and seamless support to the U-M community. For more information about ITS, visit: https://its.umich.edu/about.
Job Summary
Information and Technology Services (ITS) is looking for an experienced, motivated Windows Server Engineer to join our Systems Operations group.
You'll be part of a collaborative team that uses innovation and automation to operate reliable enterprise infrastructure and deliver exceptional customer service. You'll help manage a diverse environment of physical and virtual Windows servers that power mission-critical services across the University of Michigan's campuses.
We're focused on making technology operations smarter, faster, and more reliable through advanced automation and continuous improvement. You'll help solve complex technical challenges, refine processes, and make a meaningful impact across the university. You will report to the manager of Windows Server Engineering.
If you're an experienced Windows systems engineer who enjoys automating enterprise environments, improving operations, and working with a team that values both excellence and camaraderie, we'd love to hear from you.
Responsibilities*
- Manage lifecycles of Windows Server instances, from deployment and configuration to maintenance, modernization, and retirement
- Protect critical university systems by following established security, compliance, and infrastructure standards
- Explore new technologies, contribute to interesting projects, and expand your expertise alongside a collaborative team
- Troubleshoot complex issues across on-premises and cloud platforms
- Deliver responsive, thoughtful support that builds trust and lasting partnerships with customers
- Participate in a 24x7 on-call rotation
Required Qualifications*
- Minimum three years experience supporting Windows Server systems in an enterprise environment
- Bachelor's degree in Computer Science, Business Computing or related field, or equivalent combination of education, certifications, and experience
- Hands-on administration of Windows Server infrastructure including user/group permissions, file shares, system log review, backup/restore operations, remote management commands, and routine lifecycle tasks
- Background with OS configuration-management tools
- Expertise working with Active Directory and Group Policy
- Proficiency in PowerShell scripting and task automation
- Experience with OS security hardening, security baselines, and regulatory compliance frameworks
- OS Patching and vulnerability management
- Practical experience applying AI tools to daily work
- Technical troubleshooting and root-cause analysis
Desired Qualifications*
- Experience with physical x86 and cloud computing platforms
- Hands-on use of enterprise monitoring systems
- Experience using enterprise log-analysis tools to resolve problems
- Working knowledge of software version control systems
- Relevant certifications such as Microsoft, cloud-platform, or IT security focuses
- Experience within a formal ITSM change management environment
Why Work at Michigan?
In addition to a career filled with purpose and opportunity, The University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family and plan for a secure future. Benefits include:
- Generous time off
- A retirement plan that provides two-for-one matching contributions with immediate vesting
- Many choices for comprehensive health insurance
- Life insurance
- Long-term disability coverage
- Flexible spending accounts for healthcare and dependent care expenses
- Dental and Vision Insurance
- Parental and Maternity Leave
Modes of Work
Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.
Additional Information
NOTE - This position may work with and/or support systems that maintain or process sensitive institutional data as defined by university policy. Successful candidates must comply with federal, state and local law and/or university policies or agreements that require the university to implement specific privacy and security safeguards including, but not limited to: ITAR, EAR, HIPAA and FISMA. All employees are responsible for protecting data and information from unauthorized release or from loss, alteration or unauthorized deletion; and following applicable regulations and instructions regarding access to computerized files, release of data, etc. as stated in a computer access agreement.
This position may also require on-call availability and working during non-business hours. Details can be worked out with the Hiring Manager.
Application Deadline
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled any time after the minimum posting period has ended.
U-M EEO Statement
The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.