How to Apply
A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position. (Please do not directly reach out to Associate Chair for Education and/or the Department Chair to apply.)
Mission Statement
Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.
Job Summary
The Health Infrastructures and Learning Systems (HILS) Graduate Program in the Michigan Medicine Department of Learning Health Sciences is looking to hire a Student Affairs Program Manager. This position promotes student learning and development by leading academic and student services for the HILS PhD and MS Graduate Programs. The Student Affairs Program Manager reports to the Chief Departmental Administrator.
The Health Infrastructures and Learning Systems (HILS) Graduate Program is housed in the Department of Learning Health System (DLHS) and offers a PhD program and two Masters degree programs ? residential and online. DLHS is a first-in-the-nation basic science department at the University of Michigan Medical School focused on revolutionizing learning and transforming health through the advancement of the sciences that make learning effective, routine, and sustainable ? at scales from individuals to systems that span states and nations.
With ~35 enrolled PhD students and ~20 enrolled MS students, the HILS Graduate Program brings together diverse fields in implementation science, information science, socio-technical infrastructure, and health policy, enabling students to appreciate how complex, trans-disciplinary research emerges from interdisciplinary thinking in a highly collaborative atmosphere. Our distinctive goal is to revolutionize learning and transform health through the advancement of the sciences that make learning effective, routine, and sustainable?at scales from individuals to systems that span states and nations.
The duties and responsibilities for this position can be categorized into five main domains, applying specialized knowledge of academic and student services.
Leads academic affairs activities.
Leads student affairs activities.
Leads financial affairs activities.
Completes special projects.
Completes general administration tasks.
Details of these domains are included below in the responsibility section of the job description.
Responsibilities*
20% Academic Affairs Administration
Leads the activities related to the academic functions of the graduate program, such as:
- Academic activities and events such as weekly seminar series, dissertation thesis defenses, annual retreat, and symposium
- Academic advising
- Academic progress and milestone tracking
- Course and curriculum administration
- Curriculum development
- Faculty committees and meetings
- Policies and procedures regarding degree requirements
- Preliminary examinations, oral defense activities, & student annual reviews
Works with general supervision, conferring with the supervisor on more complex matters.
20% Student Affairs Administration
Leads the activities related to the student affairs functions of the graduate program, such as:
- Student activities and special events, such as interview weekends, orientation, and social events
- Recruitment activities
- Student committees
- Rackham communication
Works with general supervision, conferring with the supervisor on more complex matters.
20% Financial Affairs, Admissions, and Summer Programs Administration
Leads the activities related to student funding, such as:
- Entering GSRA or GSI appointments into the Wolverine Access HR system
- Entering financial aid awards into the Wolverine Access FinAid system
- Ensuring benefits coverages for all students
- Developing funding plans in the Salesforce/EdM system
Leads the activities related to the financial functions of the graduate program, such as:
- Budget monitoring and reconciliation
- Expense reports and guest/student reimbursements
Leads the activities related to the recruiting and admissions collaboration with the Office of Graduate and Postdoctoral Studies
- Recruiting travel
- Admissions outreach and information sessions
- Admissions application review process
- Prospective student queries
Leads the activities related to the planning and execution of HILS orientation and admitted student training programs (for both direct admit and PIBS students)
- Contracting housing and student support
- Event planning
- Budget monitoring and reconciliation
Works with general supervision, conferring with the supervisor on more complex matters.
20% Special Projects
- Responsible for the overall management, performance, and completion of ad hoc special projects related to the team's work.
- Responsible for external speaker scheduling and logistics.
- Collaborate with various team members on projects.
- Achieve professional development opportunities.
- Serve on staff committees.
20% General Administration
- Serve as a point of contact for the Graduate Program.
- Responsible for communications and correspondence with potential students/learners, current students/learners, faculty, and alumni.
- Collaborates with the Communication Specialist to review and update program-related content on the website and marketing materials.
- Monitor and update SharePoint site.
- Complete ad hoc administrative tasks.
- Attend staff, team, and project meetings.
- Perform additional duties and responsibilities as assigned related to academic and student services.
Required Qualifications*
Bachelor?s degree and 5 years of related experience or an equivalent combination of education and related experience required.
2+ years of full-time experience in student and academic affairs, services, administration, or similar functional areas
2+ years of full-time experience managing projects, event planning, or office management
Desired Qualifications*
Master?s degree in Higher Education or a related field
3+ years of full-time experience in student and academic affairs, services, administration, or similar functional areas
3+ years of full-time experience managing projects, event planning, or office management
Why Join Michigan Medicine?
Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world?s most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.
What Benefits can you Look Forward to?
- Excellent medical, dental and vision coverage effective on your very first day
- 2:1 Match on retirement savings
Modes of Work
Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.
Additional Information
SKILLS YOU?LL HAVE
Interested in developing a career in academic services and programming
A knack for staying organized and planning ahead
Strong attention to detail
Effective prioritization skills
Strong follow-through skills
Takes initiative
Problem-solve and develop solutions to challenges that arise
Works well independently and in a team environment
Ability to lead and motivate others
Proficient in written and verbal communication skills
Comfortable with numbers, databases, and spreadsheets
Passionate about supporting students and learners
Background Screening
Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.
Application Deadline
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.
U-M EEO Statement
The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.