Responsibilities*
- Document telephone and other interactions into patient chart as necessary.
- Organize and obtain all outside records including slides critical to outpatient visit and further treatment for upcoming patient schedules.
- Ensure accurate scanning of patient documents into their chart.
- Upload, nominate, and archive outside radiology scan from LifeImage (and other systems as they are available) radiology system into Michart.
- Contact patients with procedure description as necessary.
- Coordinate care with radiation oncology, medical oncology, radiology, oral surgery, and other departments as necessary.
- Create, update, schedule, and maintain patient list for tumor board.
- Initiate Michart orders for speech pathology, radiology, and other services as necessary.
- Call in or fax prescription request to pharmacy if it can't be electronically submitted through Michart.
- Organize/add all pending test results on a task list for nurse coordinators.
- Provide assistance with other appropriate tasks.
- Follow-up calls on patient results as directed.
- Cross train to provide coverage across the department.
Required Qualifications*
High School diploma or completion of GED program.
Understanding of medical terminology.
Exceptional interpersonal skills and ability to work well within a team setting.
Communicates effectively.
Demonstrates active listening, written, verbal, and information technology skills.
Proficiency in Michart applications.
Desired Qualifications*
Bachelor's degree or equivalent of years (2-4 years of administrative/clerical experience).
Medical Assistant Experience
Experience working within a large, complex healthcare setting.
Understanding of Otolaryngology terminology.
Knowledge of Michigan Medicine policies.
Familiarity with obtaining medical records.
Why Join Michigan Medicine?
Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world?s most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.
What Benefits can you Look Forward to?
- Excellent medical, dental and vision coverage effective on your very first day
- 2:1 Match on retirement savings
Union Affiliation
This position is covered under the collective bargaining agreement between the U-M and the Service Employees International Union (SEIU), which contains and settles all matters with respect to wages, benefits, hours, and other terms and conditions of employment.
Background Screening
Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.
Application Deadline
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled any time after the minimum posting period has ended.
U-M EEO Statement
The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.