Associate Chief Digital & Information Officer (ACDIO)

Job Summary

The Associate Chief Digital & Information Officer (ACDIO) for the Office of the Chief Digital & Information Officer serves as the principal strategic partner, executive advisor, and operational integrator for the CDIO and the Michigan Medicine IT executive leadership team.

This is a senior executive role that functions as the CDIOs right hand, operating with delegated authority to drive enterprise alignment, execution discipline, and operational effectiveness across digital, information, and technology functions. The Associate Chief Digital & Information Officer ensures Michigan Medicines IT strategy translates into coordinated, measurable, and timely outcomes across a highly complex, federated organization.

The role leads key enterprise capabilities that enable governance, prioritization, delivery excellence, communication, stakeholder integration, and execution rigor, allowing IT chiefs and functional leaders to focus on delivery, reliability, and innovation.

Organizational Scope

The Associate Chief Digital & Information Officer leads and integrates functions within the Office of the CDIO, including:

• Enterprise IT Project & Portfolio Management

• IT Business Relationship Management (BRMs)

• IT Communications & Change Management

• Delivery Excellence Office (Agile Enablement, Continuous Improvement, Process Engineering)

• Enterprise Digital Innovation (business cases, pilots, value realization)

• IT Business Operations (Finance coordination, HR partnership, contracts, administration)

Responsibilities*

Key Responsibilities

Executive Partnership & Strategic Enablement

• Serve as the CDIOs trusted advisor and thought partner on strategy, execution, organizational design, and enterprise change.

• Act with delegated authority on behalf of the CDIO to drive clarity, alignment, and follow-through across IT leadership.

• Prepare executive briefings, analyses, recommendations, and decision materials for CDIO and enterprise leadership forums.

• Represent the CDIOs priorities and perspective in governance bodies and cross-enterprise initiatives, as delegated.

Enterprise Governance & Operating Rhythm 

• Own, design, and continuously evolve the enterprise IT operating model, including leadership cadence, decision forums, execution rituals, and escalation paths.

• Establish systems for portfolio governance, demand shaping, prioritization, accountability tracking, and performance transparency.

• Ensure consistent execution discipline and alignment across all IT executive domains (Technology, Applications, Data & AI, Security, Customer Experience).

Portfolio, Program & Execution Leadership

• Lead enterprise IT portfolio management to ensure initiatives align with strategic priorities, capacity, and investment constraints.

• Oversee standardized intake, prioritization, and funding governance processes.

• Provide executive-level visibility into portfolio performance, risks, dependencies, and outcomes.

• Personally lead or intervene in mission-critical, cross-functional initiatives, enterprise transformations, or delivery at-risk situations.

Delivery Excellence Office

(Agile Enablement, Continuous Improvement & Process Engineering)

• Provide executive leadership for the Delivery Excellence Office, accountable for how work gets done across Michigan Medicine IT ensuring strategy translates into disciplined, repeatable, and continuously improving execution.

• Establish and evolve Michigan Medicines enterprise delivery excellence framework, integrating Agile, Lean, hybrid, and scaled delivery models appropriate to clinical, research, academic, and business environments.

• Oversee an enterprise Agile Center of Excellence that sets standards, guardrails, and enablement practices to improve speed, predictability, and value delivery without imposing one size fits all methodologies or Agile theater.

• Partner with IT chiefs and senior leaders to embed delivery excellence practices into:

  • Portfolio management and investment prioritization

  • Demand intake, governance, and funding decisions

  • Program and initiative execution

  • Operational delivery and service management

• Lead a coordinated strategy for continuous improvement and process engineering, focused on:

  • Reducing cycle time and delivery friction

  • Eliminating waste, duplication, and handoffs

  • Improving throughput, reliability, and operational efficiency

• Establish enterprise capabilities for value-stream mapping, workflow optimization, performance measurement, and outcome-based metrics, enabling leaders to understand where investment dollars are translating into results, and where they are not.

• Ensure improvement efforts are measurable, outcome-driven, and financially grounded, directly informing:

  • Investment tradeoffs and sequencing

  • Capacity planning and staffing decisions

  • Operating model and organizational design evolution

• Use delivery and improvement insights to advise the CDIO and executive leadership on portfolio health, delivery risk, organizational bottlenecks, and execution maturity.

• Build sustainable internal capability by coaching leaders and practitioners, developing shared practices, and institutionalizing continuous improvement as an enterprise expectation, not a temporary initiative.

Stakeholder Integration & Relationship Leadership

• Lead IT Business Relationship Management to ensure trusted, consistent engagement with clinical, research, academic, and administrative leaders.

• Enable proactive demand shaping and shared ownership of outcomes between IT and operational partners.

• Strengthen enterprise confidence in IT through clear governance, transparent prioritization, and predictable delivery.

• Facilitate and enhance relationships between IT leaders and the customers they serve.

Communications, Change & Executive Messaging

• Oversee enterprise IT communications and change management strategies.

• Ensure consistent, timely, and coordinated communication across Michigan Medicine entities.

• Lead crisis, incident, and high-stakes communications in partnership with IT, clinical leadership, and enterprise communications teams.

• Craft executive-level narratives, presentations, and messaging that clearly articulate IT strategy, progress, and value.

Innovation & Business Enablement

• Provide executive oversight for enterprise digital innovation services, including business cases, pilots, and proof-of-concept initiatives.

• Ensure innovation investments are strategically aligned, value-driven, and operationalized into delivery roadmaps.

• Partner with IT chiefs to accelerate value realization from digital and technology investments.

IT Business Operations Leadership

• Oversee IT business operations including finance coordination, workforce planning, vendor and contract management, and administrative services.

• Ensure strong financial transparency, operational controls, and compliance.

• Support leadership development, organizational health, and succession planning across IT.

• Partner with procurement and contract management teams for license management, RFP process oversight, and vendor relationship management. 

Required Qualifications*

• Bachelor's degree in Business, Information Systems, Healthcare Administration, or a related field.

• 12 to 15+ years of progressive executive leadership experience in IT, healthcare, higher education, or complex enterprise environments.

• Demonstrated success as a strategic advisor, integrator, and execution leader supporting senior executives.

• Proven ability to operate effectively in large, matrixed, federated organizations and influence without direct authority.

• Exceptional executive presence, judgment, analytical capability, and communication skills.

• High discretion in managing sensitive information and complex organizational dynamics.

Desired Qualifications*

• Master's degree (MBA, MHA, MS, or similar).

• Experience in an academic medical center or large integrated health system.

• Prior experience supporting C-suite or system-level executives.

• Background in enterprise transformation, operating model design, delivery excellence, or large-scale IT governance.

Why Join Michigan Medicine?

Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world's most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.

What Benefits Can You Look Forward to?

• Comprehensive benefits plan options, with excellent medical, dental and vision coverage effective on your very first day
• Generous 2-to-1 Employer Match on retirement savings and immediate vesting
• Paid Time Off
• Tuition Reimbursement
• Health Savings Accounts / Flexible Spending Accounts
• Health and Wellness incentives
• Work-Life Programs - to strengthen a workplace culture that supports personal and family life, including child care, elder care, lactation resources, and flexible work arrangements
• Free access to LinkedIn Learning which offers more than 20,000 high quality, on-demand courses available at any time

More Reasons to ?GO BLUE!?

• University of Michigan Health named to the nation's Honor Roll of Best Hospitals by U.S. News & World Report for 2026-27 as one of nation?s top 20 hospitals and highest-ranked hospital in Michigan
• Rated among Top 25 Universities in the World by Times Higher Education for 2026 
• University of Michigan Health named one of the World's Best Hospitals in 2026, and #12 in the United States, by Newsweek and Statista
• Michigan Medicine rated #15 Best Employer for New Grads 2026 by Forbes 
• University of Michigan was recognized in Crain's 2025 Best Places to Work in Southeast Michigan
• University of Michigan was recognized as one of America's Best Employers For Company Culture 2025 by Forbes
• Michigan Medicine C.S. Mott Children's was recognized as one of America's Best Children's Hospitals for 2025 by Newsweek and Statista
• University of Michigan Health-Michigan Medicine earned Top 25 Environmental Excellence award from Practice Greenhealth for 2025 & 2026
• University of Michigan rated #3 U.S. Public University for 2025 by U.S. News & World Report
• Michigan Medicine named one of the Best and Brightest Companies to Work For in metropolitan Detroit in 2024 by the National Association for Business Resources
• Nationally Recognized for work/life effectiveness by WorldatWork

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Additional Information

This role is explicitly designed as a senior executive, second-in-command-level leader who ensures Michigan Medicine IT operates with clarity, discipline, and continuous improvement, maximizing the strategic impact of the CDIO and the IT leadership team.

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third-party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

U-M EEO Statement

The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.