Academic Advisor/Counselor Intermediate

How to Apply

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Job Summary

The University of Michigan-Dearborn College of Arts, Sciences, and Letters (CASL) has an exciting opportunity for an Academic Advisor Intermediate. CASL is home to traditional liberal arts and science majors, such as English, Psychology, and Biology, as well as interdisciplinary majors like Criminology and Criminal Justice and Women?s and Gender Studies. CASL Advising works with undergraduate transfer students from orientation until graduation, and with freshmen once they have successfully transitioned from the first year advising center (START). CASL Advising also assists CASL graduate programs with records support and graduation audits.

Responsibilities*

General academic advising (70%): 

• Manage a caseload of 300-350 undergraduate students
• Meet with 8-10 students daily via in-person appointments, virtual or phone appointments, or drop-in appointments: provide academic advising to undergraduate students on course selection, curriculum requirements, registration deadlines, college and university policies, and campus resources; provide accurate information, advice, and counsel regarding academic/career options; make appropriate referrals to support services
• Meet with new transfer students for academic orientation
• Outreach to specific populations of students, such as probationary students, those with early alerts, etc.
• Assist students with preparing for study abroad and complete advisor recommendation
• Prepare and review junior year audits
• Route petitions to appropriate faculty and enter degree audit exceptions if approved
• Answer questions via email from students, faculty, and staff

Records functions (15%): 

• Review, evaluate, and request changes to advanced standing for courses taken off-campus; facilitate the review of petitions by faculty and process any required changes

Communicate with Financial Aid regarding students with Course Program of Study and other financial aid issues (10%)

Assist at academic orientation for incoming freshmen (5%)

• Special projects/duties as assigned

Required Qualifications*

• Bachelors degree, or an equivalent combination of education and experience, in related field
• A minimum of two years of experience in advising/counseling or higher education administration
• Strong oral and written communication skills and a commitment to detail-oriented accuracy
• Ability to balance multiple tasks, work under pressure at peak times, and set priorities
• Ability to exercise initiative and work independently
• Positive, service-oriented approach to tasks, and an eagerness to assist students
• Ability to learn new skills, use new technologies, and understand new policies
• Demonstrated high levels of energy, initiative, and integrity

Desired Qualifications*

• Bachelors degree in a liberal arts or science field
• Masters degree in higher education or student affairs
• Three or more years advising liberal arts students
• Knowledge of student development theory; experience with using multiple advising philosophies
• Working knowledge of Banner, Degree Works, and Salesforce
• Experience with case management model of academic advising
• Experience working on a regional commuter campus with a diverse student body

Why Work at U-M Dearborn?

The University of Michigan-Dearborn is a vibrant and diverse community, centrally located within one of America's largest business regions. The area provides a variety of urban, suburban, and rural environments within a reasonable commute, including Detroit, its suburbs, and Ann Arbor.

In addition to a career filled with purpose and opportunity, the University of Michigan-Dearborn offers a comprehensive benefits package, effective on your first day to help you and your family stay well, and plan for a secure future.

Benefits include:

• Generous time off
• A retirement plan that provides two-for-one matching contributions after 12 months of eligible service
• Many choices for comprehensive health insurance, along with prescription drug plan
• Life Insurance
• Long-term disability coverage
• Flexible spending accounts for healthcare and dependent care expenses

Eligibility for benefits is based on your job group, your appointment percentage and the length of your appointment. Learn more about employee benefits and eligibility from the UM Human Resources Benefits and Wellness webpage.

Additional UM-Dearborn benefits include:

• Employees may be eligible for tuition reimbursement. Learn more about the tuition reimbursement policy.
• Eligible UM-Dearborn dependents may receive a 50% tuition and fees scholarship towards undergraduate courses. Learn more about the Dependent Tuition Scholarship from the Office of Financial Aid & Scholarships webpage.
• No charge for all faculty and staff parking permits. Learn more from the Parking Transportation webpage.

Information about our mission, values and leadership can be found at: https://umdearborn.edu/about-um-dearborn/mission 

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Work Schedule

Regular scheduled hours are Monday - Friday, 8:00am - 5:00pm with occasional nights, weekends, and travel. A hybrid position with the potential for up to 2 days per week remote work after an initial in person training period of at least two months.

Additional Information

Note: Visa sponsorship is not available for this position.

Union Affiliation

This position is included in the bargaining unit represented by the University Staff United (USU), which represents bargaining unit members in all matters with respect to wages, benefits, hours and other terms and conditions of employment.

Background Screening

The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks.  Background checks are performed in compliance with the Fair Credit Reporting Act.

U-M EEO Statement

The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.